I like their support team. They're very professional and helpful. I was having an issue with my account and they were there to help me and answer all the questions I had. I highly recommend them to anyone looking for a live chat application/service for their website.

As a small business owner, every second counts when a potential customer reaches out. If you aren't quick to help, they'll reach out to one of your competitors and sign up with them instead. Using Tidio, I get notified on my computer and phone when I have someone on my website trying to chat with me. The loud ping on my computer always startles me, and it takes me a brief moment to realize it's the Tidio software, but at least I figure it out quickly. Tidio integrates nicely with my website design and was super simple to get it installed on my website. Since installing this about 6 weeks ago, it gets used by about 10% of my website visitors. Out of those users, I've been able to successfully convert about half of them into regular clients.

Lyro AI's fast and accurate responses is what I like the most. The second thing is their affordable pricing that make it easy to adapt by new and bootstrapped companies.