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Tidio

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4.7 out of 5 stars
1,572 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.7
Serving customers since
2013
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Customerly

37 reviews

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Customerly is a new and easy way to create true and strong relationships with your customers.

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1367
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6

Tidio Reviews

Review Filters
Profile Name
Star Rating
1367
215
25
5
6
Christian Z.
CZ
Christian Z.
02/08/2025
Validated Reviewer
Verified Current User
Review source: Organic

Tidio is the best solution I have encounter to manage my conversations!

|Tidio
Tidio allows me to consolidate all of my conversations in one place! from emails, to Instagram and whatsapp conversations, accessing everything from one streamlined dashboard is such a game changer!!! i am especially fond of the live chat feature and the tydio AI assistant. I love having an agent that can help clients with their queries instantaneously and without any hassle from my employees!!! I love how easy it was to integrate Tidio on my Wordpress website, but I hope to have the option to modify certain functions and settings from the Wordpress dashboard directly.
Narsingh
N
Narsingh .
02/06/2025
Validated Reviewer
Verified Current User
Review source: Organic

it is very user friendly

|Tidio
it is very user friendly and it analyzes very well what to answer based on the our content
Jeffrey L.
JL
Jeffrey L.
CPA
02/05/2025
Validated Reviewer
Verified Current User
Review source: Organic

You need to experiment with this to discover what it can do.

|Tidio
The flows are very adaptable and after a bit of experimenting, I prefered the ones that I created over the templates available in Tidio. I got the chatbot working fairly quickly and have been tinkering with the flows trying to improve the customer experience and lead gathering capability. There are useful videos on youtube that are helpful. Tidio academy is useful although I usually try to do things myself and only when I find that I am struggling do I use the resources available. The Lyro chatbot answers queries amazingly well and is quite impressive. Adding information into the chatbot system is quite easy and it understands the info really well and provides well tailored answers.

About

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HQ Location:
San Francisco, California

Social

@tidiochat

What is Tidio?

Tidio is a customer experience tool that helps small businesses serve their clients efficiently. Our flagship product is a live chat app powered by chatbots used by over 510 million unique users around the world. We use our expertise to build products that give our customers autonomy and full ownership of their communication. We want Tidio to be simple and fair, which means easy-to-use tools and transparent pricing. This is only possible because our product reflects the company and the way we work. We trust each other and work with a high degree of autonomy. We are fair and transparent, so that everyone is on the same page. And we are not just avid learners, we are eager to share our expertise with each other.

Details

Year Founded
2013