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Tidio

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1,572 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.7
Serving customers since
2013
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Category
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Product Fruits

123 reviews

Product Description

Product Fruits let you easily add INTERACTIVE TOURS, WALKTHROUGHS, and TIPS in your app while giving your users the option to send you their FEEDBACK. All this is possible in an easy to use editor, no coding is needed. Whether you have a small but dynamic startup with an innovative application or you are a big company providing complex enterprise solutions - we guarantee, that Product Fruits will dramatically increase your revenues and cut costs. You will increase conversions from free trial users to paying customers, increase the in-app upsells, boost customer engagement and improve the user experience of your application. Your revenues increase. You will reduce the costs for boarding and customer care while saving your IT budgets. Your costs decrease. New users will be able to easier navigate your app and won't quit the free trial just because they didn't understand something fast enough. Current users will be more satisfied and happy, as you inform them about cool updates, share tips and tricks, invite them to webinars and discuss their feedback. The content, created via Product Fruits, can be easily added to any web app by anyone. No coding skills are necessary.

Profile Name

Star Rating

1367
215
25
5
6

Tidio Reviews

Review Filters
Profile Name
Star Rating
1367
215
25
5
6
TE
Tarek E.
07/19/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

The new pricing model of Tidio is too much!

The pricing is no longer good for a startup. Very helpful and friendly team. Easy user interface. Integrates well with mobile and web apps. Super useful chatbots
Julian O.
JO
Julian O.
Empowering small businesses in becoming the enterprises they want to be | Co-Founder Discover Visually
07/15/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy, Lots of features, Quick support

The setup is easy. And you have much freedom in the platform's customization, which makes it directly lovely to the eye and user-friendly precisely for your needs. The support of Tidio reacts quick (5 minutes), which is extremely helpful when you are struggling and directly want to solve the issue. Also the integration with Zapier makes it easy to connect to other platforms to optimize the conversion of the chats.
Omar C.
OC
Omar C.
07/09/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Awesome!

The best thing is their Lyro AI chatbot. I absolutely love how they are managing it and I cannot wait for new things to try out! It's also easy to integrate, use, and implementate. Their customer support is amazing and I love that you can use it as frequently as you want! It is highly customizable.

About

Contact

HQ Location:
San Francisco, California

Social

@tidiochat

What is Tidio?

Tidio is a customer experience tool that helps small businesses serve their clients efficiently. Our flagship product is a live chat app powered by chatbots used by over 510 million unique users around the world. We use our expertise to build products that give our customers autonomy and full ownership of their communication. We want Tidio to be simple and fair, which means easy-to-use tools and transparent pricing. This is only possible because our product reflects the company and the way we work. We trust each other and work with a high degree of autonomy. We are fair and transparent, so that everyone is on the same page. And we are not just avid learners, we are eager to share our expertise with each other.

Details

Year Founded
2013