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Tidio

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1,572 reviews
  • 1 profiles
  • 13 categories
Average star rating
4.7
Serving customers since
2013
Profile Type
Category
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Messangi

15 reviews

Product Description

Since 2001, Messangi has been connecting companies to their customers on billions of devices around the world. Our versatile and reliable platforms have been built in-house by some of the top engineers in the business. To power our operations, we have world-class teams in 7 countries willing to go the extra mile to meet our customers’ needs. Messangi's cloud communications platform as a service can be customized and molded to create the best fitting solution. With the combination of multiple channels, reach and engage your customers in a more efficient way.

Profile Name

Star Rating

1367
215
25
5
6

Tidio Reviews

Review Filters
Profile Name
Star Rating
1367
215
25
5
6
PD
Pete D.
08/27/2024
Validated Reviewer
Verified Current User
Review source: Organic

Very Powerful Software

Tidio with chatbot automation and visual chatflow programming is very versatile and powerful. The user need not consult documentation since everything is intuitive. Also, the support is very robust. I've never had a ticket that wasn't resolved immediately and most issues were operator error and one issue was actually covered in the documentation, but I missed it. I got immediate help just the same.
Michael J.
MJ
Michael J.
Award winning Co-Founder/Co-CEO of TwoDadsUK® & My Surrogacy Journey® | Dad via Surrogacy | Fertility Advocate | Content Creator | Public Speaker| 🏳️‍🌈
08/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

Efficient, real time customer interactions

Seeing real time web traffic and being able to customise responses or chat live to future customers as they browse.
MD
Michal D.
08/21/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Excellent ticket service

Easy setup and integration. Chatbot AI, free plan.

About

Contact

HQ Location:
San Francisco, California

Social

@tidiochat

What is Tidio?

Tidio is a customer experience tool that helps small businesses serve their clients efficiently. Our flagship product is a live chat app powered by chatbots used by over 510 million unique users around the world. We use our expertise to build products that give our customers autonomy and full ownership of their communication. We want Tidio to be simple and fair, which means easy-to-use tools and transparent pricing. This is only possible because our product reflects the company and the way we work. We trust each other and work with a high degree of autonomy. We are fair and transparent, so that everyone is on the same page. And we are not just avid learners, we are eager to share our expertise with each other.

Details

Year Founded
2013