Friendly, knowledgeable, and responsive support. Easy to implement once data model is understood. Making change is simple and safe thanks to multiple environments for development and testing. Customisation is reasonably straightforward with a low/no code interface. Can also customise more in depth with the code interface. Off-the-shelf components give a good starting point for customisation to business needs. Good documentation, whether it is 'how-to', comments on code, or documentation of professional services time.

Easy to administrate, usage of API applications possible, customizable system according to customer requirements, great customer support

Sita and Janine were incredibly helpful during our implementation. For the most part, the system is fairly intuitive. We did add a lot of custom features and interactions to make the system functional for us.