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ThinkOwl

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10 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.6
Serving customers since
2017
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ThinkOwl Reviews

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Profile Name
Star Rating
7
3
0
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0
HM
Hoffmann M.
10/24/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Have self-solution alternatives for regular grievances

AI based functionalities with ThinkOwl integrated to our support services have benefited our company. It is also able to manage routine acts such as ticket sorting and forwarding which means that the workforce is given a chance to handle innovative client relations.
Tanya B.
TB
Tanya B.
10/07/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

User friendly

Think Owl helped me managing my work schedule and helped to take the most effeiciency. The interface is very user friendly and easy to understand.
Sarthak V.
SV
Sarthak V.
10/03/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great functionality

It is very good on the fuctionality and integration end. Very simple to use

About

Contact

HQ Location:
Orlando, Florida

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What is ThinkOwl?

ThinkOwl is an innovative helpdesk software solution designed to leverage the power of artificial intelligence to streamline and enhance customer service operations. This AI-based platform assists businesses in managing and responding to customer queries efficiently, allowing for automation of routine tasks and enabling customer service representatives to focus on more complex issues. The intuitive interface and powerful analytics tools help organizations extract meaningful insights from interactions, optimize workflows, and improve overall service quality. ThinkOwl supports various communication channels, making it versatile for any service environment.

Details

Year Founded
2017