The Success League was a great way to learn new skills as a CSM in digestible webinars. During these webinars, participants were able to ask questions and reflect on real-life scenarios which made them easy to translate into their day-to-day interactions.

I just finished 12 weeks of 1:1 coaching with Russell and found it to be a life-changing process for myself and my business. Russell is incredibly personable, gives invaluable insight, and is an inspiring leader in his own right. He helped me navigate the development of our client success metrics (including helping me figure out what the metrics should be!), listened to my ramblings about being a team leader/owner, and always made meaningful connections between the different conversations we'd have to help me better understand myself in my role. While I love being a leader, in theory, the day-to-day can be difficult to navigate. Russell consistently came with a smile on his face, without judgment, and listened intently to offer poignant insight on whatever topic I brought to the table.

relevant topics, helpful insights. we've only had 4 classes so hard to answer this completely. we aren't using SL software - we are taking classes at the moment.