I had the privilege of working with Richard Harris Consulting as work on my transition from Customer Success to Sales, and the experience was truly transformative. Richard's training went beyond traditional sales techniques, focusing deeply on discovery: uncovering buyer motivations, understanding the economic impact of their pain points, and identifying key decision-makers with precision.
What stood out most was how immediately applicable his insights were. Through real-world role-plays and exercises, I developed the confidence and skills to navigate complex sales conversations as a direct result of Richard’s training on asking the right questions and positioning value (economic impact) effectively.
Beyond technical skills, Richard fostered a growth mindset, emphasizing coachability and strategic thinking. His approach helped me refine my ability to listen actively, challenge assumptions, and guide prospects toward meaningful solutions. Coming from Customer Success, I already valued relationship-building, but this training gave me the tools to drive revenue while maintaining a consultative, client-first approach.
For anyone looking to elevate their sales acumen, Richard Harris Consulting is a game-changer. His expertise, practical frameworks, and ability to instill confidence make this one of the best investments in professional development. Highly recommend!
Richard did his research and made sure our training was 100% tailored to our organization. There were very few things in his training that weren't absolutely relevant to our crew. His prep efforts were amazing. He listened to many calls, he interviewed our reps. Truly practiced what he preached in his own sales cycle.
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