--- title: The Harris Consulting Group Reviews meta_title: 'The Harris Consulting Group Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 76 reviews by the users' company size, role or industry to find out how The Harris Consulting Group works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 76 scale: '5' date_modified: '2026-07-13' parent_category: name: Business Services url: https://www.g2.com/categories/business-services --- # The Harris Consulting Group Reviews **Vendor:** The Harris Consulting Group **Category:** [Sales Consultants](https://www.g2.com/categories/sales-consulting) **Average Rating:** 4.9/5.0 **Total Reviews:** 76 ## About The Harris Consulting Group We are an award winning and globally recognized sales training and go-to-market strategy revenue consultant. Specializing in GTM strategy including founder led sales and training sales teams to learn how to earn the right to ask questions, which questions to ask, and when to ask them. Clients include Saas start-ups, Fortune 500 brands, as well as non-software related organizations. Our approach is a customized and complete end-to-end sales training and reinforcement program that fully aligns with your sales process. All sales training consists of role-playing and sales situational analysis based specifically on your real life customers and your real life sales conversations ## The Harris Consulting Group Pros & Cons **What users like:** - Users commend **transformative sales improvement** from Richard Harris Consulting, enhancing skills and confidence for real-world success. (3 reviews) - Users value the **effective coaching approach** of Harris Consulting Group, enhancing sales skills and improving prospect engagement. (2 reviews) - Users commend the **expertise and practical frameworks** of The Harris Consulting Group, enhancing their sales skills effectively. (2 reviews) - Users value the **tailored training** of The Harris Consulting Group, ensuring relevance and effectiveness for their organizations. (1 reviews) - Users commend the **efficiency** of Harris Consulting Group, enhancing sales processes and improving overall experiences seamlessly. (1 reviews) - Examples (1 reviews) - Helpful (1 reviews) - Leadership (1 reviews) - Methodology (1 reviews) - Partnerships (1 reviews) ## The Harris Consulting Group Reviews ### 1. Phenomenal Sales Training, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Kuvaal P. | Director of Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about The Harris Consulting Group?** I greatly appreciate the Harris Consulting Group's approach to sales training. Their services include learning sales methodology and applying it in real time with ease, thanks to their simple and digestible coaching points, talk tracks, scripts, and frameworks. This has significantly improved our ability to move prospects through the sales funnel faster and with better quality, resulting in enhanced experiences for everyone involved. The live sessions, post-session feedback, and comprehensive notes have been integral to our learning process. Furthermore, the actual content derived from Richard Harris's experience as a salesperson is incredibly beneficial. The ability to replicate and adapt this material with ease is phenomenal, making it highly valuable for our needs. All of these aspects make the Harris Consulting Group an exceptional resource, and I would definitely encourage continuing and expanding our partnership with them. Additionally, I have found no need for changes or improvements to their services, as they perfectly meet our requirements. **What do you dislike about The Harris Consulting Group?** Nothing **What problems is The Harris Consulting Group solving and how is that benefiting you?** The Harris Consulting Group helps my team learn sales methodology effectively with easy, digestible coaching, talk tracks, and scripts, improving how we move prospects through the sales funnel with speed and quality. ### 2. Direct, Bold Insights That Strengthen the Sales Process **Rating:** 4.0/5.0 stars **Reviewed by:** Zakriya N. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2026 **What do you like best about The Harris Consulting Group?** Very direct and bold. Really provided insights regarding sales process. **What do you dislike about The Harris Consulting Group?** There wasn't anything I disliked about The Harris Consulting Group. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Understanding Sales and how to properly outreach and niche. ### 3. Transformational Sales Training Experience with Richard Harris Consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Sophia K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about The Harris Consulting Group?** I had the privilege of working with Richard Harris Consulting as work on my transition from Customer Success to Sales, and the experience was truly transformative. Richard's training went beyond traditional sales techniques, focusing deeply on discovery: uncovering buyer motivations, understanding the economic impact of their pain points, and identifying key decision-makers with precision. What stood out most was how immediately applicable his insights were. Through real-world role-plays and exercises, I developed the confidence and skills to navigate complex sales conversations as a direct result of Richard’s training on asking the right questions and positioning value (economic impact) effectively. Beyond technical skills, Richard fostered a growth mindset, emphasizing coachability and strategic thinking. His approach helped me refine my ability to listen actively, challenge assumptions, and guide prospects toward meaningful solutions. Coming from Customer Success, I already valued relationship-building, but this training gave me the tools to drive revenue while maintaining a consultative, client-first approach. For anyone looking to elevate their sales acumen, Richard Harris Consulting is a game-changer. His expertise, practical frameworks, and ability to instill confidence make this one of the best investments in professional development. Highly recommend! **What do you dislike about The Harris Consulting Group?** I highly recommend The Harris Consulting Group and didn't have any issues. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Sales training and enablement ### 4. No nonsense approach to sales training **Rating:** 5.0/5.0 stars **Reviewed by:** Allison B. | Director of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about The Harris Consulting Group?** Richard did his research and made sure our training was 100% tailored to our organization. There were very few things in his training that weren't absolutely relevant to our crew. His prep efforts were amazing. He listened to many calls, he interviewed our reps. Truly practiced what he preached in his own sales cycle. **What do you dislike about The Harris Consulting Group?** None to speak of. I really appreciate his no nonsense approach, but I suppose someone might view him as being a little low key or dry. It didn't faze me or take away from his message. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Richard came in as a consultant to our org to help address some confidence with our sellers and earning the right to ask questions to clients. We just wrapped up a several week training and reps are already taking advantage of the valuable information he provided. ### 5. Humanizing Sales - Training that feels good and works **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas D. | Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about The Harris Consulting Group?** He is down to earth and approachable in his coaching **What do you dislike about The Harris Consulting Group?** No areas i disliked. It would've been a "nice to have" to meet and talk in person with Richard. **What problems is The Harris Consulting Group solving and how is that benefiting you?** In my Sales Journey, I was really struggling with making the buyers experience human throughout the entire process. Richard helped me see what was missing in my approach: having a human to human conversation. He helped me straighten my path and develop confidence in my approach. His NEAT selling framework WORKS. ### 6. Excellent Experience **Rating:** 5.0/5.0 stars **Reviewed by:** William A. | Principal, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about The Harris Consulting Group?** His process, his way of coaching, not overly confusing, our guys understood it and Richards down to earth approach hit home. **What do you dislike about The Harris Consulting Group?** We didnt have any area of dislike. It would be nice if he was closer, but overall everything was good. **What problems is The Harris Consulting Group solving and how is that benefiting you?** We asked Richard to come in to review our current process, understand what we are doing well and what gaps existed. We had deals that were stalled and stuck in our funnel. He showed us to tactics to help drive deals to won/lost. Our pipeline is full and deals have been flowing much better. We are very happy with results to date. ### 7. Sales through genuine human connection! **Rating:** 5.0/5.0 stars **Reviewed by:** Dave K. | Vice President of Sales **Reviewed Date:** May 22, 2024 **What do you like best about The Harris Consulting Group?** Richard provoted me to think and worked with me to create a new sales process we could call our own. He didn't try to make us fit a certain mould. **What do you dislike about The Harris Consulting Group?** No issues here. I truly couldn't say a bad word about Richard. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Richard helped us revamp our Sale Process and take it to market. We have seen a 20% bump in our Show Rate and a 5% bump in our close rate! The most important part is we are doing business in a way that creates connection and trust. ### 8. As AUTHENTIC and SHARP as they come **Rating:** 5.0/5.0 stars **Reviewed by:** Zachary H. | Enterprise Sales Director, Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about The Harris Consulting Group?** I just love how candid Richard is. He gets right to the heart of what you're trying to solve and doesn't mince words. **What do you dislike about The Harris Consulting Group?** I really can't think of anything I disliked. **What problems is The Harris Consulting Group solving and how is that benefiting you?** I started working with Richard in the midst of some career turbulence. I needed help finding a path forward and one that made sense for me for years to come. Richard was able to address my problems head on and work hand in hand with me to uncover a solution. He was attentive, available, and authentic with his support every time we spoke. ### 9. Reall good sales training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2019 **Describe the project or task The Harris Consulting Group helped with:** Richard helped us twice with sales training. We've been very happy with the training and a lot came to use. **What do you like best about The Harris Consulting Group?** How it helped us in our business. How straight forward things has been. Listening to our challenges and providing support. **What do you dislike about The Harris Consulting Group?** Nothing really. We've been happy with Richards support. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Sales training. Helped us streamline and fine tune the sales tactics. We've been very happy with Richards help. **Official Response from Richard Harris:** > Thanks for the kind words and its been fun working with you and the team. ### 10. Clear, Concise Sales Training & Methodology. It's NEAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Spencer H. | Chief Revenue Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about The Harris Consulting Group?** Richard took the time to truly listen to our team and understand our unique challenges when selling. He didn't take a cookie-cutter approach. Richard was able to adapt his teaching approach to suit our needs. He assessed the maturity levels of the team and tailored focus on the areas for improvement through role plays and deep Q&A. Also, given the on/off Covid situation, Richard was extremely flexible with timing and always willing to go the extra mile to ensure that we fully understood the material. In addition, Richard is very personable and easily connected with my team on an individual level. He was always approachable, and I felt he genuinely cared about our success. This made the training experience all the more enjoyable, and I do not doubt that it contributed to the effectiveness of the training. **What do you dislike about The Harris Consulting Group?** None. Even after the training was delivered, Richard continues to follow up. **Recommendations to others considering The Harris Consulting Group:** Overall, I would highly recommend Richard and his sales training program. My team felt more confident in their sales abilities as a result of the training, and I have already been able to put a lot of what was learned into practice. Real results. Elevated conversations with buyers and deals cycles were accelerated to close. **What problems is The Harris Consulting Group solving and how is that benefiting you?** - Unifying our sales methodology, techniques, engagements, expectations, and increasing output for the sales team. Starting with the SDR --> AE --> CSM --> Sales Management **Official Response from Richard Harris:** > Spencer, thanks so much for your kind words here. Working with you and your team was always a lot of fun. And your approach to supporting the training and coaching sessions says a lot about the style of leader you are as well. Thanks again, and of course, I am always around if you want to bounce around some ideas. ### 11. Its more than NEAT **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Sales Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about The Harris Consulting Group?** As i mentioned above, what i love is that it combines the best of many different sales ideologies. You do not have to go through multiple sales ideologies spending thousands of dollars when The Harris Consulting Group has them all in one package. **What do you dislike about The Harris Consulting Group?** There isn't much to say in this regard. I constantly recommend The Harris Consultant Group and NEAT selling to all of my coworkers. I cannot find anything I don't like. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Neat Selling has completely changed the way that I do sales and one that i have followed for over 2 years now. Richard combines many sales ideologies picking and choosing the best. Accumulating to one of the best sales training. He goes so far as to give you real-world email templates that have over 80% Reply rates. (on some not all) This is one of the sales training i find myself revisiting year after year to brush up. Thank you, Richard. **Official Response from Richard Harris:** > Andrew, so appreciate your support and kind words. As you know, I’m always happy to help even enter training sessions. So hit me up if you like. Richard ### 12. Best trainer for a modern revenue team **Rating:** 5.0/5.0 stars **Reviewed by:** Iris P. | Head of Marketing, Sales & Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2022 **What do you like best about The Harris Consulting Group?** He was very thoughtful on his intake and diligence process, and came to each session incredibly prepared and with the deepest understanding of our business and needs that I've seen from someone who doesn't actually work here. Our biz model and product are somewhat nuanced, and he did a great job getting up to speed. **What do you dislike about The Harris Consulting Group?** We opted for a somewhat abbreviated session, and I think we could have benefitted from some of the other modules. That said, I think this was the right decision for us at the time and Richard was respectful of that. We will certainly engage him in the future if there's another opportunity to do so. **What problems is The Harris Consulting Group solving and how is that benefiting you?** We wanted to spend some time working on areas that our teams could be more effective, but most trainers I've worked with in the past have an approach that simply does not resonate with a smart, modern go-to-market team. Richard helped us break our work into fundamentals and gave us tools that pushed us outside our comfort zone, without feeling like this was a style rooted in the 1990s. ### 13. fantastic sales training experience **Rating:** 5.0/5.0 stars **Reviewed by:** Amy B. | VP, Client Success & Strategy, Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2021 **Describe the project or task The Harris Consulting Group helped with:** Our Go-To-Market teams spent 10 weeks with Richard at the start of 2021. Two of the 10 weeks were 4-5 hours of training per day with Richard and our entire team. In between the intensive weeks, we had weekly check-ins where we reviewed live scenarios and practiced the concepts we learned from Richard. It was a great way to put what we had learned into immediate practice. **What do you like best about The Harris Consulting Group?** The workbook that we received at the end of our session is invaluable. I have it saved on my desktop and reference it on a daily basis. Training under Richard now has our GTM team speaking the same language which we usually refer to as "The Richard Harris Method" whenever explaining our approach for a given deal. **What do you dislike about The Harris Consulting Group?** We had to do all of the training virtually because of Covid. I still think we got A TON out of it, but it would have been nice to do be in person with our colleagues. But, we brought the energy the best we could while being remote! **What problems is The Harris Consulting Group solving and how is that benefiting you?** We're approaching pricing conversations with more confidence. We're ensuring that we have the right people in the right roles for our selling team. We're asking the right questions to ensure we getting to the root of our prospects real "pain". We're helping each other memorialize best practices in selling. **Official Response from Richard Harris:** > Amy, thank you so much for the kind words. Working with you and the team was awesome and a great way to start off 2021. The passion and dedication there is amazing and energized me equally. ### 14. Excellent 1:1 Consulting For Ambitious Salespeople **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **Describe the project or task The Harris Consulting Group helped with:** I reached out to Richard during a time of self-doubt and confusion in my sales role. I wasn't getting the coaching I needed at work and knew I had to take action to identify my bottlenecks and how to alleviate them. Richard was a great listener during our first 1:1 session and extracted the pertinent information from what I was experiencing. He diagnosed the situation at hand like a doctor, and gave me the prescriptions I needed to progress towards my short- and long-term goals. Over the next several months, Richard & I worked together in weekly sessions on an action plan that resulted in my closing over $200k in business and landing a new job at a company with management that better fit my needs. I believe I will look back on my investment with The Harris Consulting Group as one of the smartest decisions I have made for my career. Highly recommended. **What do you like best about The Harris Consulting Group?** Unfiltered, no-nonsense advice on both soft skills and hard metrics **What do you dislike about The Harris Consulting Group?** I can't think of anything I particularly disliked **Recommendations to others considering The Harris Consulting Group:** Come prepared with your own agenda on what is working & what's not. Use solid metrics wherever possible. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Problem: anxiety/uncertainty at work, performance less than what I knew I was capable off Benefits: less anxiety, more certainty about my work, why I enjoy it, and what it takes to be successful. And a new job! ### 15. Thinking of the lil guy **Rating:** 5.0/5.0 stars **Reviewed by:** 🐨 Daniel R. | Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2021 **Describe the project or task The Harris Consulting Group helped with:** Richard was kind enough to give me 30 mins to help with my career trajectory and answer some of my questions on how to progress. He gave me some amazing advice, was nothing short of helpful, encouraging, and friendly. **What do you like best about The Harris Consulting Group?** The overall picture he painted for me and the advice he gave bring me clarity for where I want to end up! **What do you dislike about The Harris Consulting Group?** Nothing. Richard took out of his day to help me for free. **What problems is The Harris Consulting Group solving and how is that benefiting you?** I was unsure on how to best set myself up for a successful path to get into sales leadership, Richard was able to give me some amazing next steps. **Official Response from Richard Harris:** > Daniel, thanks so much for taking the time to do this. Really appreciate it. Glad to hear the advice was helpful. Always open to others connecting with me for any reason ### 16. Outstanding structure and content **Rating:** 5.0/5.0 stars **Reviewed by:** Bronwyn S. | Founder and CEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **Describe the project or task The Harris Consulting Group helped with:** Richard trained our young, new BDR/sales team in prospecting and NEAT selling with sincerity and skills we will use daily and revert back to repeatedly. **What do you like best about The Harris Consulting Group?** I loved the personal interaction and the care with which he approach our unique challenges. Listening to us deeply and teaching us to do the same with our prospects was very valuable. **What do you dislike about The Harris Consulting Group?** would have liked to have a couple more in-person sessions **Recommendations to others considering The Harris Consulting Group:** Look no further - this is the sales training you need. Richard is the real deal. **What problems is The Harris Consulting Group solving and how is that benefiting you?** I think the quality of outreach (calls, emails etc) has increased tremendously. We've been able to structure our sequences based upon data and have implemented repeatable processes. **Official Response from Richard Harris:** > Thank you Bronwyn, The passion your team has for success is deep. It's way more than "a job". I credit you and everyone there for building a strong culture. You know me, you can always call and email and I will find some time to help on something. ### 17. Sales Coaching that You'll be Thinking About for Weeks to Come! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2021 **Describe the project or task The Harris Consulting Group helped with:** Richard worked with our team of Account Executives to delve deeper into the discovery process with our clients in order to "earn the right to ask questions" and close deals faster! **What do you like best about The Harris Consulting Group?** The most helpful component of Richard's training was his role playing. Without any prior knowledge of our industry or Aurora's product offering, Richard used open-ended questions to counter a customer's response. This prompted us to consider the emotional state of our buyers and earn embrace the respect contract that is set before a discussion. **What do you dislike about The Harris Consulting Group?** I would have liked more time to pinpoint scenarios where our buyers may have performed the various ego states. It is easy to discuss on paper, but I would have resonated with a real-life application. **What problems is The Harris Consulting Group solving and how is that benefiting you?** I've realized the benefit of establishing a respect contract with your customer in order to leverage honest and transparent feedback during the buying process. The respect contract confirms a foundation of trust from the initial interaction and has helped me build more rapport with my clients. **Official Response from Richard Harris:** > Aurora is definitely an awesome company with growth happening like crazy. Appreciate you all bringing me in. Thank you so much for the kind words and support here. ### 18. VP Clinical Solutions & Partnerships **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah U. | VP Clinical Solutions & Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2021 **Describe the project or task The Harris Consulting Group helped with:** 10 Weeks of Seller training (5 weeks Prospecting and 5 weeks selling) **What do you like best about The Harris Consulting Group?** Richard was very real, honest and knowledgeable -- felt comfortable to speak out loud and get feedback **What do you dislike about The Harris Consulting Group?** The daily training was great but then felt like we lost momentum by having just a weekly session for the next few weeks. Might recommend turning that into 2 sessions the remaining weeks with a tighter agenda **What problems is The Harris Consulting Group solving and how is that benefiting you?** Building pipeline Creating successful emails that get responses Negotiating **Official Response from Richard Harris:** > Thank you Sarah. I like that feedback. I've had some folks take the weekly sessions and do them every other week. Had not thought of shortening them as you suggest. Makes a lot of sense. Certainly will build this as an option ### 19. Great Sales Training for Growing Teams **Rating:** 4.5/5.0 stars **Reviewed by:** Elliot G. | Account Executive - Midmarket, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **Describe the project or task The Harris Consulting Group helped with:** Richard provided a week-long sales training to our solar-specific SaaS company. While new to the industry he did extensive research and provided practical strategies and effective role playing to our growing B2B sales org. **What do you like best about The Harris Consulting Group?** Richard is very personable and professional, giving practical sales advice that is easily actionable. **What do you dislike about The Harris Consulting Group?** Richard was very interactive over Zoom and would go into example cases that fellow AE's raised. Sometimes I felt like we'd hit a rabbit hole and spend a little too much time on a very specific subject which is tough on long Zoom-based meetings. It would be nice to have some recorded or written material to reference after the meetings as well. **What problems is The Harris Consulting Group solving and how is that benefiting you?** I found his pricing negotiation strategies and modules particularly useful for increasing ACV. **Official Response from Richard Harris:** > Hey Elliot, Thanks for the honest feedback. Yup Zoom is always a bit interesting. On the materials side, A digital handbook was provided, but I would prefer old school hard copies as well. Limitation on printing and mailing vs. asking folks to print at home, which they can do. If you are looking for additional video resources you can find them in the link below. The cool thing is you can get my content as well as my friend John Barrows, Morgan Ingram, and James Buckley from JBarrows Again, appreciate the sincere and honest feedback, and totally agree with the "challenges" you mention. ### 20. Learned A Lot **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2020 **Describe the project or task The Harris Consulting Group helped with:** I learned a lot through this class. Every sales trainer is different and you never know what to expect but Richard did a great job. He was engaging and took the time to unpack questions that our team had as we went through training. Sometimes trainers do not acknowledge that specific industries have specific eccentricities to their sales process so it was nice that he did not assume anything and gave us time to share our input on situations too. I have used a lot of what I learned each day and feel more confident in the sales process. We worked for multiple days and over the course of a few weeks to drive home each topic. **What do you like best about The Harris Consulting Group?** I liked that the training felt personalized and built on itself each session. **What do you dislike about The Harris Consulting Group?** Because we had to do this virtually, we did not have a hard copy of the workbook, as a note-taker, I missed having that takeaway. **Recommendations to others considering The Harris Consulting Group:** I think Richard is great and not the average pushy, conceited sales guy that does training. **What problems is The Harris Consulting Group solving and how is that benefiting you?** I was new to a closing role when I did this training, so it made me more comfortable to know I could use his framework to facilitate conversations with customers. As a whole this helped to **Official Response from Richard Harris:** > Thank you so much for this feedback. Most importantly, I am glad its sticking. That goes back to your willingness to try new things and stick with it. ### 21. Great foundational training for the entire sales organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2021 **Describe the project or task The Harris Consulting Group helped with:** Sales Training, Prospecting **What do you like best about The Harris Consulting Group?** Super engaging, and offered specific feedback to help our sales organization. We felt very "taken care of" by Richard. **What do you dislike about The Harris Consulting Group?** That the training had to end! lol I use a trick to keep his tips in my brain #WWRD (what would Richard do?) **What problems is The Harris Consulting Group solving and how is that benefiting you?** Prospecting strategies, growing pipeline **Official Response from Richard Harris:** > Thank you so much. Appreciate the kind words. As for WWRD, if only I could get my kids to do that too. :) ### 22. N.E.A.T. Sales Training Course **Rating:** 4.5/5.0 stars **Reviewed by:** Amber A. | Vice President of Digital Programs, Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2020 **Describe the project or task The Harris Consulting Group helped with:** Attended a two-session course on N.E.A.T sales training techniques. **What do you like best about The Harris Consulting Group?** Richard is excited to take on any tough question, objection, or sales scenarios you want to throw at him. His no-nonsense approach to sales is direct, straightforward, and confident, but he is the first one to open himself to differing opinions and tactics. **What do you dislike about The Harris Consulting Group?** I attended an online group training across industries and I work specifically in travel advertising. Richard specializes in sales for software and technology companies and much of the training assumes a demo and some industry-specific jargon. which was not always relevant to my particular industry and sales cycle. No complaints, though. The skills he taught were easily transferable. **What problems is The Harris Consulting Group solving and how is that benefiting you?** I just took the training yesterday and today, so I look forward to using some of the techniques especially the open-ended questions. **Official Response from Richard Harris:** > Amber, thanks so much for attending and sharing your insights. Yes, it definitely "skews" towards tech and saas. But I am always available to chat and walk through something unique to your selling world. 415.596.9149 ### 23. Great consulting by Richard **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2020 **Describe the project or task The Harris Consulting Group helped with:** Richard came in and did an hour long lunch and learn for our salesteam. We fired question after question at him and he gave us fantastic feedback. **What do you like best about The Harris Consulting Group?** I like that Richard does not have an agenda in his training and asks clarifying questions to make sure he is meeting our needs. **What do you dislike about The Harris Consulting Group?** Wish we had more time to spend with him! **What problems is The Harris Consulting Group solving and how is that benefiting you?** We are solving challenges about sales outreach. **Official Response from Richard Harris:** > @Jeff, thanks so much for your kind words, and giving some time to your team. I am glad the team enjoyed it and I loved all the great questions your team surfaced. ### 24. High impact training with great flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Donal T. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2020 **Describe the project or task The Harris Consulting Group helped with:** Richard came to our office for a one day training session with our sales team. For some of our team, this was their first formal sales training. **What do you like best about The Harris Consulting Group?** Richard's curriculum and content is brilliant. The handbook is a great foundation for any sales professional and something that our team members still use and reference today. However, what I liked most of all was Richard's flexibility in listening to our team's pains as they were uncovered during the day and then doing small breakout sessions to dive into these and find solutions. Regardless of the pain or obstacle our team presented, Richard was able to work through it with us and help us come to a solution. **What do you dislike about The Harris Consulting Group?** Being honest, there wasn't anything that I disliked. Richard did everything he said he would and more. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Improving sales performance and efficiency. We've seen a big improvement in the depth of the conversations our team is having with customers. Our team now have a much better understanding of the customers' pain and can then best recommend if our platform is a good fit for them or not. **Official Response from Richard Harris:** > Donal, thanks so much for the kind words and taking the time to give a review. Tell the team I said "hello" and I am always available to answer a question for you or them. Richard ### 25. Practical, actionable training for sales **Rating:** 5.0/5.0 stars **Reviewed by:** John A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **Describe the project or task The Harris Consulting Group helped with:** Richard's N.E.A.T. training describes basic concepts around mindset, open- and close-ended questions, types of motivation, looking at how buyers perceive risk. Whether you're a newbie or experienced, he gets you focused on what works. He blends role plays with discussion. Highly recommended. **What do you like best about The Harris Consulting Group?** He responds to questions during training. **What do you dislike about The Harris Consulting Group?** I disliked nothing. It's all great. Practical. **What problems is The Harris Consulting Group solving and how is that benefiting you?** N.E.A.T. training is a great refresher. Practical ideas on followups after meetings, break up emails. **Official Response from Richard Harris:** > John, thank you so much for the kind words. I am glad you found it to be meaningful and supportive to you and your sales goals. ### 26. Really helpful, excellent tips and feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Freddy D. | Enterprise Account Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** March 31, 2020 **Describe the project or task The Harris Consulting Group helped with:** Richard did a sales consultation on cold calling for our SDR's. He was obviously committed to our group and dug right into our value adds and scripts for cold calling. He easily adjusted to our environment and nuances, and his suggestions have proven to bear fruit with getting prospects on the line. I'd definitely work with Richard again. **What do you like best about The Harris Consulting Group?** I like Richard's suggestions on combatting objections and getting prospects on the line. **What do you dislike about The Harris Consulting Group?** There really wasn't anything that I didn't like. **What problems is The Harris Consulting Group solving and how is that benefiting you?** We are trying to get more people on the phone and book more meetings. We've seen immediate success using Richard's techniques. **Official Response from Richard Harris:** > Thanks, Freddy! Love that as an AE, you also attended and made sure to keep us on point with the "real world" conversations. Wish more AE's took to Cold Calling and Supporting their SDRs like you do. ### 27. Richard the Discovery King! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **Describe the project or task The Harris Consulting Group helped with:** Richard helped provide insights into how to successfully lead a discovery call. His wisdom and expertise will leave you in a better position to sell more. **What do you like best about The Harris Consulting Group?** His authenticity is pure! He doesn't bs; he's a straight shooter. **What do you dislike about The Harris Consulting Group?** Not a lot of downsides; I'd love to see Richard write a few books, ya know? **What problems is The Harris Consulting Group solving and how is that benefiting you?** Better discovery in sales calls. **Official Response from Richard Harris:** > Thank you so much for the kind words. FWIW, I don't require land taxes like most kings of old used to require :) ### 28. Account Executive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2020 **Describe the project or task The Harris Consulting Group helped with:** I recently took N.E.A.T. Selling. **What do you like best about The Harris Consulting Group?** It gave me great actionable steps to include in my sales process. I've already used many of his recommendations, and it's always a good sign when your prospects says "good question." **What do you dislike about The Harris Consulting Group?** None. Richard does a fantastic job keeping everyone engaged. **Recommendations to others considering The Harris Consulting Group:** Take the course no matter how experienced or inexperienced you are! **What problems is The Harris Consulting Group solving and how is that benefiting you?** Creating a stronger process and framework to build trust and win more deals. I definitely walked a way with a better structure to prepare for each call and meeting. **Official Response from Richard Harris:** > Thanks so much for the kind words. I am glad you've found it to be actionable. That's always a goal of ours. Train on a Monday, use it on a Tuesday. Richard ### 29. Impactful conversation. All Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler H. | Senior Cybersecurity Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2019 **Describe the project or task The Harris Consulting Group helped with:** Wow, Richard is really an A+ guy. I reached out to him - out of the blue - to seek his advice. Not only did Richard accept my call; he spoke with me for thirty minutes, answered my questions, made suggestions, and offered sound advice. He provided me with so much value in our conversation that it will positively impact my career forever. **What do you like best about The Harris Consulting Group?** Richard is a wealth of knowledge. He provided me with more value than I could have asked for. He not only answered my questions but provided me with stories and examples to back up his answers. He also provided additional insight allowing me to think of ideas that previously never came to mind. **What do you dislike about The Harris Consulting Group?** Absolutely nothing to dislike here. Richard made time for me when he certainly didn't have to, and provided me with more value than I could have asked for. **Recommendations to others considering The Harris Consulting Group:** I highly recommend engaging with Richard and The Harris Consulting Group. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Continue to operate and produce at a high-level, even when going through changes. Maximizing time and productivity. **Official Response from Richard Harris:** > Tyler, Thank you so much for the kind words and comments here. For years I never either had the resource or the courage to pick up the phone and ask for advice like you did. I sincerely admire that in you. Wish I had been that way earlier in my career. My only request of you, is to pay it forward 2x in your life. That's how we make our profession and world a better place. Good luck and of course, you're always welcome to call me, 415.596.9149 ### 30. Eye-opening conversation with Richard **Rating:** 5.0/5.0 stars **Reviewed by:** Thibaut S. | CEO & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2019 **Describe the project or task The Harris Consulting Group helped with:** I reached out to Richard to get advices on where to take my business and he very kindly accepted to take 30 min to discuss with me. Richard really understood my specific challenges and helped me visualising how to bring my business where I want to take it. He offered so much help and made me realise where I could develop. If you have the chance to talk with Richard, take it! **What do you like best about The Harris Consulting Group?** I loved how approachable and friendly Richard was, even with a very busy schedule and a power outage happening in California at the time. **What do you dislike about The Harris Consulting Group?** Absolutely nothing. It was a great conversation! **What problems is The Harris Consulting Group solving and how is that benefiting you?** Richard helped me making a decision on where to focus in my business. I have been able to get much more clarity on what steps to take to bring more value to my customers. **Official Response from Richard Harris:** > Thibaut, Thank you for the kind words. I really enjoyed the conversation as well. Fun hearing what you are up to and I'm excited we can try to find a way to work together. Richard ### 31. The coach that makes everyone step up **Rating:** 5.0/5.0 stars **Reviewed by:** Mike E. | Midmarket Account Executive, Computer & Network Security, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2019 **Describe the project or task The Harris Consulting Group helped with:** I've followed RH for years, gathering advice and reading content from him. He was the coach for a software company I bought from in 2016, and you could tell Richard just knew how to make sales reps more successful. **What do you like best about The Harris Consulting Group?** What I feel differentiated you from other sales coaches out there and is your really-real, authentic, RAW approach. Not everyone has infinite confidence. You appeal to the naturals but also make a point to include those who have to work extra hard to be any good. It's an under-served community. You're so appreciated out here. **What do you dislike about The Harris Consulting Group?** That I can't bring Richard on demand with me in every sales engagement I have. **Recommendations to others considering The Harris Consulting Group:** Hire him **What problems is The Harris Consulting Group solving and how is that benefiting you?** Greater understanding of navigating modern, complex sales processes, and improved confidence to execute. **Official Response from Richard Harris:** > Mike, thank you so much for the kind words and support here and in our other conversations. I am always excited to hear folks find what I do helpful. As always, call me if you need me, 415.596.9149 ### 32. Richard hit a home run on meetng my training requiremnts and was very prepared. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Cheif Revenue Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2019 **Describe the project or task The Harris Consulting Group helped with:** We were having a quarterly QBR and Enablement session and I wanted to take a day with a " Back to Basics Training" Richard delivered exactly what we needed and I was impressed with the research he did on our company and market and his ability to bring context to the training **What do you like best about The Harris Consulting Group?** Breadth of knowledge on sales and prospecting methodologies and their ability to take their NEAT approach and make it fit into our existing framework and sale process in our training discussions. Interactive, involved the Audience, kept us on time and tool appropriate breaks. The Day went by fast **What do you dislike about The Harris Consulting Group?** I did not have anything that occurred that was negative **Recommendations to others considering The Harris Consulting Group:** Make sure you spend the time educating them on your business and they will use that in the training **What problems is The Harris Consulting Group solving and how is that benefiting you?** Sales People are using some of the handouts and templates they were trained on and it is improving their execution **Official Response from Richard Harris:** > Michael, thank you so much for choosing to work with us. Had a great time with you and the team. I am really glad to hear it's sticking well past our training, which is really the most important thing. ### 33. Excellent sales training for SDR and AE's **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | VP Sales, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2019 **Describe the project or task The Harris Consulting Group helped with:** I've used Richard's training at multiple companies to help us shape our lead generation efforts with our SDR teams as well as outside sales executives. He helped us examine our process, tune it up, as well as train the team on the NEAT methodology which had an immediate impact on our selling efforts. **What do you like best about The Harris Consulting Group?** The methodology is immediately effective with the team. Richard's style is very engaging, humble, practical and resonates very well with the team members. He also brings a healthy dose of "been there, tried that" reality to the table to help team members cut through the barriers on what they might "want to do" versus what really works and delivers results in the real world. **What do you dislike about The Harris Consulting Group?** Always wished we could spend more time with Richard. This is not a knock on him, it's always that we are time and budget constrained and always feel like we want more of his services than we can fit in. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Richard helped us clean up our lead generation efforts with our SDR and AE's. It was both consulting with the sales leadership team on how we wanted our process to work as well as sales training with the quota carrying teams on how to better execute. What we walked away with was a better defined process as well as motivated, engaged, and more effective sellers that were immediately able to generate top of funnel opportunities and do a better job of qualifying and executing on leads. **Official Response from Richard Harris:** > Thanks, Brian! It’s always fun working with you and your teams. It’s especially valuable when an executive such as yourself attends the training sessions. It reinforces the commitment to your team not only about important this is, but that you not ask them to do anything you wouldn’t do yourself when it comes to improving. ### 34. The connection that they made with our sales team **Rating:** 4.5/5.0 stars **Reviewed by:** Greg H. **Reviewed Date:** June 03, 2019 **Official Response from Richard Harris:** > Greg, I am super appreciative of you taking the time to do a video review. I am sure with all the things you have on your plate, this may not have been a priority, but you made it one. Thank you. Your feedback about planning is well received and is something we have addressed with newer clients with an updated process. As you know I am always available to you and your team. Thanks again, Richard ### 35. Excellent experience - incredibly valuable guidance! **Rating:** 5.0/5.0 stars **Reviewed by:** Taft L. | VP of Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2019 **Describe the project or task The Harris Consulting Group helped with:** I've known Richard for several years and have relied on him for advice on sales and sales leadership several times. Most recently, Richard set aside time to help my colleagues and me with a project wherein we created a pitch for a new product. His guidance was invaluable. Richard asked tons of questions and kept us on track. **What do you like best about The Harris Consulting Group?** There are two things about Richard's style that we found valuable. The first is that he is his direct and honest. No words wasted. We also appreciated the fact that Richard uses stories. He teaches selling with stories and uses them in his training. Nothing makes a lesson stick like a good story! **What do you dislike about The Harris Consulting Group?** I don't have any complaints about Richard's approach, which is why I've been back to the well multiple times. But it can be tough to get on the schedule. I've learned to plan ahead after trying to book him for last year's SKO too late. **What problems is The Harris Consulting Group solving and how is that benefiting you?** We were looking for help positioning and pitching a new product. The primary benefit was that his questions led us to a MUCH better pitch. **Official Response from Richard Harris:** > Much appreciated Taft! It's been fun staying in touch and helping each other over the last few years. I appreciate you taking the time to say something. ### 36. Mindset and strategy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2019 **Describe the project or task The Harris Consulting Group helped with:** After having Richard come to the organization I work at he helped with the confidence to just talk and reach out without fear of rejection. I beat the daily record at my org for most meetings set ins day after 2 work days in his training for corporate B2B sales. **What do you like best about The Harris Consulting Group?** Mindset. The parent to child egos and understanding the psychology and sociology of sales outreach to push empathy to be human **What do you dislike about The Harris Consulting Group?** Scripts. But numbers proved it wrong 13 meetings set in an hour and a half with a group of about 20 **Recommendations to others considering The Harris Consulting Group:** Sociology and psychology play a huge part in sales and the two trainings I have received from Richard Harris consulting group I have felt confident that I can not only achieve my OKR's but my personal goals to excel and exceed **What problems is The Harris Consulting Group solving and how is that benefiting you?** Process and empathy to reach out constructively in a positive mindset that you are providing a solution to a common road bump in your industry and can provide solutions if you know the obstacles the company is facing and qualify/disqualify if you get a chance to meet with the company and learn more **Official Response from Richard Harris:** > Thank you so much for the review and most importantly, thank you for your willingness to try something different and see it through to the end. As always, you know how to get a hold of me if something comes up you want to discuss. Richard ### 37. Richard Delivers. **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie ★ P. | VP Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2019 **Describe the project or task The Harris Consulting Group helped with:** Richard was brought on - with short notice! - to help us improve our team's success at opportunity creation. We had experienced a slump and needed more pipeline opps at a critical time in the year. In addition, we were gearing up for a major trade show, and wanted maximum impact in setting meetings in advance of the event. We wanted to turn things around quickly and Richard definitely helped us do that. Our team was able to bounce back quickly, and began setting new performance records the following month! **What do you like best about The Harris Consulting Group?** Richard was adaptable to our needs and our ambitious timeline. He delivered CONCRETE tools that our team was able to apply the DAY AFTER. We credit him with enabling us to create a string of breakthroughs in the days and weeks following our training. **What do you dislike about The Harris Consulting Group?** Would prefer Richard lived in NY. Though he was a champion and flew out to train our team without hesitation, and made that an easy part of the consideration for us. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Richard was brought on - with short notice! - to help us improve our team's success at opportunity creation. We had experienced a slump and needed more pipeline opps at a critical time in the year. In addition, we were gearing up for a major trade show, and wanted maximum impact in setting meetings in advance of the event. We wanted to turn things around quickly and Richard definitely helped us do that. Our team was able to bounce back quickly, and began setting new performance records the following month! **Official Response from Richard Harris:** > Thanks, Natalie. I don't live in NYC but I am always happy to jump on a Zoom or phone call if you need something. And yes, I'm always happy to come to the city! ### 38. Great overview of the basics do's and don'ts in sales **Rating:** 5.0/5.0 stars **Reviewed by:** Blanche R. | Member, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2019 **Describe the project or task The Harris Consulting Group helped with:** Richard provided sales training for our sales development team at our Sales Kickoff, reviewing objection handling, intros, call to actions, battling a gatekeeper, qualifying, etc. **What do you like best about The Harris Consulting Group?** Richard likes to have his customers challenge him. Whether it be on a technique or a belief that he supports, he wants there to be dialogue around why that belief/technique is or isn't the right thing to do. He's not forcing everyone to agree with him, but more so looking to get everyone thinking about how they can best improve their craft. **What do you dislike about The Harris Consulting Group?** This may not be common for everyone, but there were some areas that I felt were fairly simple to understand that more time was spent on than necessary. **Recommendations to others considering The Harris Consulting Group:** Richard is great to work with and is willing to spend additional time outside of training to have more focused, personalized conversations in smaller groups or even one on one. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Decreasing ramp time, ongoing training. **Official Response from Richard Harris:** > Thanks for the support, Blanche. You are right, it can be a challenge with a large group to focus on easier vs advanced skills. Very happy you were able to find helpful content for your specific needs. Richard ### 39. Richard Harris helped me earn a career, and further my personal sales skills for the SDR role! **Rating:** 5.0/5.0 stars **Reviewed by:** Tom M. | Sales Development Representative, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2019 **Describe the project or task The Harris Consulting Group helped with:** Richard helped me redo my resume which earned me MANY more call backs from companies. He also helped with answers to interview questions which I had trouble answering. Furthermore, he provided a word to my (now) boss during the interview process which helped a lot; I was able to make a joke to my (now) boss while interviewing that Richard told me to make. **What do you like best about The Harris Consulting Group?** Personal attention. Richard's accessibility. Mr. Harris also showed vulnerability, and we spoke about things outside of work. The talk about things outside of work helped us connect, and I'd trust Richard with anything. **What do you dislike about The Harris Consulting Group?** Sometimes took Richard more than a day to respond, but it should be clear I'm searching for something negative to say because of how great my experiences with him have been with him. **Recommendations to others considering The Harris Consulting Group:** Richard is very personable, and will do whatever he can to help you. He went WAY above and beyond what I expected of him. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Resume advice which helped me get a TON more interviews. Answers to questions that I did not know how to answer in interviews. Help with my psyche going into interviews. **Official Response from Richard Harris:** > Tom, thank you so much. But let's be honest. I only gave you some ideas. You had to decide what worked best for you. Super excited about watching you grow as a human and sales person. Richard ### 40. Advice & Coaching from a Pro **Rating:** 5.0/5.0 stars **Reviewed by:** Deven P. | Sales Development Representative, Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2019 **Describe the project or task The Harris Consulting Group helped with:** I reached out to Richard to ask his expert advice on what my additional sales training would best compliment my career. We have been connected on Linkedin for years but never had a conversation until now. **What do you like best about The Harris Consulting Group?** We spoke for 30 minutes, in a collaborative peer-to-peer conversation. He helped me identify the areas I can improve on with both resources from Harris Consulting and other outside sites/agencies. I liked that from the start this wasn't a "sales call" this was two people having a conversation about how to be better at what I love to do. **What do you dislike about The Harris Consulting Group?** Nothing at all, this was a refreshing way to do business. **Recommendations to others considering The Harris Consulting Group:** Book a meeting and be ready to ask questions and answer tough questions! **What problems is The Harris Consulting Group solving and how is that benefiting you?** I have transitioned from a company whose focus was SMB and Mid Market to a firm that helps Global 500 companies. The way you approach C-levels at larger organizations has proven to be difficult, which was the reason I reached out. **Official Response from Richard Harris:** > Hey Deven, Thanks so much for taking the time to write this here. I really appreciate it. Enjoyed the conversation as well. I certainly didn't mean to make my questions so "tough" lol. But I am glad I could support you. Richard ### 41. CSM team training **Rating:** 4.5/5.0 stars **Reviewed by:** Guy L. | Chief Customer Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2019 **Describe the project or task The Harris Consulting Group helped with:** Harris Group did a day long session of training for our CSM team. **What do you like best about The Harris Consulting Group?** Richard was able to use many of the parts of his sale training related to engaging people, types of personalities, how to handle objections, etc. for training of the CSM team. They all found the day to be very constructive. Addiitonally, The Harris Group provided post-training support for both the team and individuals. **What do you dislike about The Harris Consulting Group?** We still found the material to be somewhat skewed to Sales, but were able to provide Harris Group with input on adjustments that were simple to make. I have since heard that these adjustments are now part of the sessions delivered by Harris Group **What problems is The Harris Consulting Group solving and how is that benefiting you?** The most beneficial part of the training was how to work with different personalities. The CSM team is much more confident in their approach. **Official Response from Richard Harris:** > Thanks, Guy for the support. Yes, some overlap between sales and customer success, but also some particular nuances to be addressed too. ### 42. Fantastic, foundational Sales Development prospecting training **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2019 **Describe the project or task The Harris Consulting Group helped with:** Richard shared this vast knowledge/tips and tricks around earning the right to ask questions while utilizing "NEAT"/ open ended questions to find the pain. Richard also shared the psychology around selling, This is for a team of Sales Development reps and we needed a build a solid foundation for quality prospecting and qualification. **What do you like best about The Harris Consulting Group?** Two areas actually: 1) We live on the "Respect Contracts " to set the agenda and outcome for every call. It matters and avoids any mystification on the customer side on what the call is about. 2) Understanding the "question behind the question". Richard shared what to listen for and how to layer our questions to find the what is truly behind any question or objection **What do you dislike about The Harris Consulting Group?** If I had to do it over again I'd press for more hands on workshop style exercises. We did not have enough time which was not a Richard issue. **Recommendations to others considering The Harris Consulting Group:** Definitely ask for time to do hands on exercises during the sessions. **What problems is The Harris Consulting Group solving and how is that benefiting you?** We needed a consistent language across the teams around prospecting methodology which was achieved. We were also able to incorporate many of Richard's prospecting basics in our ongoing team trainings. After Richard's training we saw an increase of more quality next steps since our questions were able to find more specific pains thus the prospect was more willing to agree to a follow on meeting. **Official Response from Richard Harris:** > Thanks so much for the kind words and I am glad it's resonating through the team, which is always important. Agreed, getting to more role plays is always desired and we try to balance the learning content with the role playing. We think we've found a way to customize the training to your team but certainly more role playing would not hurt. As you know, you can call me anytime with questions or have me dial into a team meeting for a refresher on a topic, 415.596.9149 ### 43. Harris Consulting Group - Global Sales Training **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | VP, Sales and Customer Success, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2019 **Describe the project or task The Harris Consulting Group helped with:** The Harris Consulting Group performed sales training for 2 Teams - Global Sales and Global Inside Sales. The training has helped us implement the NEAT Sales Process for global sellers and inside sellers. Driving 1 single process for all to follow. **What do you like best about The Harris Consulting Group?** Industry Leading Expertise in sales process and training to deliver high-performing sales teams. **What do you dislike about The Harris Consulting Group?** There were no downsides to utilizing the Harris Consulting Group. **Recommendations to others considering The Harris Consulting Group:** Industry Leaders that will help you implement sales processes to power exponential growth. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Global Sales Team of 55 Sellers following the sames sales process - NEAT. Repeatable process for all Sellers to follow and drive more consistent revenue attainment and success. **Official Response from Richard Harris:** > Paul, Thanks for the kind words and I am excited you are seeing results from N.E.A.T. with the team. Richard ### 44. VP Sales & Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Tom S. | Vice President of Sales , Mid-Market (51-1000 emp.) **Reviewed Date:** May 29, 2019 **Describe the project or task The Harris Consulting Group helped with:** Establish a sales methodology. Initiate the first ever sales training for a seasoned sales group **What do you like best about The Harris Consulting Group?** Richard's program was flexible and made use of the most up to date best practices and techniques. He took time to help architect the right program for our team. **What do you dislike about The Harris Consulting Group?** The team felt he could have done more role playing and shared more real-world experiences (of which he has plenty) **Recommendations to others considering The Harris Consulting Group:** Richard was incredibly responsive and flexible when developing our program. HE took time to understand our problems and recommend appropriate programs. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Establishing a more disciplined and formal sales methodology that enabled our team to be more consistent in their discovery and outcomes. **Official Response from Richard Harris:** > Tom, Thanks for the valuable response and feedback. I will be sure to incorporate more real-world responses and role-playing. Richard ### 45. Excellent sales training! **Rating:** 5.0/5.0 stars **Reviewed by:** Jim E. | Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **Describe the project or task The Harris Consulting Group helped with:** Richard is great for training Sales Development Reps and Account Execs - I've been using him mostly for my account execs in my past two companies. **What do you like best about The Harris Consulting Group?** Super professional, fun and we used Sandler methodology - he definitely knows how this works. He's also very familiar with modern approaches. **What do you dislike about The Harris Consulting Group?** I know you're supposed to put something here to make these things more authentic - but nothing comes to mind - he's good, my colleagues know I wouldn't lie about it. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Messaging, refinement, improving my B and C players - I contact him when things are static. **Official Response from Richard Harris:** > Thanks, Jim, appreciate the kind words. Been great working with you and your teams over the years. Richard ### 46. Most genuine no BS advise on enterprise selling **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2019 **Describe the project or task The Harris Consulting Group helped with:** We are early stage startup and required guidance on enterprise selling. Richard provides excellent pointers on how to go about and candidly shared that before spending more money on him, we should do some other things - where do you get such advise from the sales person? Extremely honest. **What do you like best about The Harris Consulting Group?** Knowledge, honesty, enterprise selling, and seasoned sales trainer **What do you dislike about The Harris Consulting Group?** Nothing that we have come across. Perhaps overall proximity for in-person trainings. **Recommendations to others considering The Harris Consulting Group:** If you are looking for cheap provider, don’t use Richard but if you want quality advise on enterprise selling, he is the guy. He is expensive but there is a reason for that. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Enterprise selling for SaaS platform. We learned great deal on creating a strategy on acquiring new customers, training resources, and important introductions **Official Response from Richard Harris:** > It was fun working with you, and of course, please EVERYONE make sure whomever you talk will give it to you straight. It's not always about closing the deal, it's about the karma. Good things happen when you allow them. When comparing pricing we always suggest measuring against the LTV of each new customer, not the first contract. Thank you for the concern around price. We do look at that carefully and ultimately it comes down to a market rate from our point of view. But your comment is well received and always something we are looking at. ### 47. Personalized, Professional and Perfect Training that makes a real difference! **Rating:** 5.0/5.0 stars **Reviewed by:** Jeffrey S. | Advisor and Investor, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2019 **Describe the project or task The Harris Consulting Group helped with:** We worked with Richard to provide 2 full days of prospecting and discovery training for our full sales team including Account Executives, Account Managers, Inbound and Outbound SDRs and a full day of manager training. In addition, Richard also assisted with review and audit of our messages, tactics, cadences and techniques. **What do you like best about The Harris Consulting Group?** Richard is a true professional and expert who has been in role and run teams allowing his training methods and program to be grounded in reality and action. He was super easy to work with in preparation to conform the training to our business and needs. Richard allows for relationships to develop (even if the hours have run out) and is always willing to stay connected, respond to emails and questions and offer advice which many reps have taken advantage of since the training was completed. His approach is very easy to learn from ,very interactive, very appropriate for new reps and experienced ones in driving new skills and is very engaging. **What do you dislike about The Harris Consulting Group?** Honestly there is nothing that I can think of... Richard was by far the best trainer and person that I have worked with when using outside resources. **Recommendations to others considering The Harris Consulting Group:** If you want practical, professional and consumable training that leads to results, I highly recommend working with Richard. **Official Response from Richard Harris:** > Wow! Thanks Jeff, the team @intercom was fun to work with and love what ya'll are doing over there. Thanks so much for the kind words. Looking forward to continuing engagements with you and the team. ### 48. Able to reach the seasoned and the new **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2019 **Describe the project or task The Harris Consulting Group helped with:** Our Summer Sales Training involved new Account Execs and AEs that have seen it all. Richard was easily able to span the bridge and make the training informative and fun for everyone. **What do you like best about The Harris Consulting Group?** Richard is completely available before, during and after. **What do you dislike about The Harris Consulting Group?** The afternoon session wasn't as action packed as the morning but I think we were in a rush to cover everything. **Recommendations to others considering The Harris Consulting Group:** Right trainer, right price! **What problems is The Harris Consulting Group solving and how is that benefiting you?** The Respect Contract and saying good bye with no hard feelings really resonated. **Official Response from Richard Harris:** > Thank you so much for the kind words. It was great working with all of you. ### 49. Excellent Training **Rating:** 5.0/5.0 stars **Reviewed by:** Robyn C. | Business Development Representative, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2019 **Describe the project or task The Harris Consulting Group helped with:** I am part of a Lead Generation Team and Richard provided insightful Sales Training for our entire team, both seasoned and brand new. **What do you like best about The Harris Consulting Group?** Richard's style kept me captivated and engaged. His humor and his style kept the whole room's attention. I walked away from that training with several nuggets that I can't wait to implement in my day to day tasks. I would sit in on any training Richard Harris had to offer--it is well worth one's time. **What do you dislike about The Harris Consulting Group?** There was NOTHING that I disliked. Every segment was applicable and useful. **Recommendations to others considering The Harris Consulting Group:** I highly recommend utilizing Richard Harris Consulting Group. You won't regret it. It is time well spent and you will walk away with something new to implement into your daily tasks. **Official Response from Richard Harris:** > Robyn, thanks so much for the compliments. It was great working with you and the Century Link team. Lots of fun engagements and implementation discussions. ### 50. Great sales training and consulting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2019 **Describe the project or task The Harris Consulting Group helped with:** We engaged Harris Consulting to implement sales methodology and training sales staff in all aspects of the sales process. **What do you like best about The Harris Consulting Group?** Richard was brilliant at helping a new sales team understand the sales process and how they work within it. However, I think his greatest strength was providing our team with the skills and confidence to reach out to prospects with concise, valuable and respectful messaging. **What do you dislike about The Harris Consulting Group?** Nothing, We got way more out of the engagement than initially expected. **What problems is The Harris Consulting Group solving and how is that benefiting you?** Developing sales methodology, and sales training. The sales process has tightened up, and rep performance and confidence has improved. ## The Harris Consulting Group Discussions - [What is The Harris Consulting Group used for?](https://www.g2.com/discussions/what-is-the-harris-consulting-group-used-for) - 2 comments, 1 upvote - [View The Harris Consulting Group pricing details and edition comparison](https://www.g2.com/products/the-harris-consulting-group/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+14%3A30%3A53+-0500&secure%5Bsession_id%5D=6490e0ab-f030-45d2-8f4b-dc223693e9a5&secure%5Btoken%5D=338020d7dedcab44a30cf38f9908b0993c195947eb461bf2b9fc21f70d13f76f&format=llm_user) ## The Harris Consulting Group Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top The Harris Consulting Group Alternatives - [Winning by Design](https://www.g2.com/products/winning-by-design/reviews) - 4.8/5.0 (764 reviews) - [JB Sales](https://www.g2.com/products/jb-sales/reviews) - 4.8/5.0 (411 reviews) - [SuccessCOACHING](https://www.g2.com/products/successcoaching/reviews) - 4.6/5.0 (938 reviews)