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TechExcel

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19 reviews
  • 5 profiles
  • 7 categories
Average star rating
3.9
Serving customers since
1995

Profile Name

Star Rating

12
3
2
2
0

TechExcel Reviews

Review Filters
Profile Name
Star Rating
12
3
2
2
0
Balaji S.
BS
Balaji S.
Quality Entertainment. Streaming | Gaming ex hp, ex RelQ
09/11/2020
Validated Reviewer
Review source: Seller invite

Hassle free defect management

Clean and simple User Interface. Powerful query system
Bob S.
BS
Bob S.
Working to protect your organization's assets and build bridges between accounting and financial leadership.
11/24/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good information with a clunky interface

Tech Excel Customerwise did a good job of keeping track of incidents for our software help desk. If properly managed incidents will not fall through the cracks. The ability to set up customized routing is also a plus.
Verified User in Higher Education
UH
Verified User in Higher Education
03/18/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Clunky User Experience

Does it’s job! Can keep track of Support tickets and send the off to other departments and Queues.

About

Contact

HQ Location:
Lafayette, CA

Social

@TechExcel

What is TechExcel?

TechExcel is a service provider of integrated application lifecycle management (ALM) and IT service management (ITSM) solutions. Founded in 1995, the company offers a comprehensive suite of products designed to manage IT and business processes effectively, enhancing collaboration and optimizing service delivery. TechExcel's solutions cater to various industries, providing tools for requirements management, project planning, quality assurance, and customer support. Their software aims to streamline workflows and improve productivity by integrating and automating key processes.

Details

Year Founded
1995