Top Rated ServiceWise Alternatives
(207)
4.6 out of 5
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4 ServiceWise Reviews
3.1 out of 5
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UC
Verified User in Computer & Network Security
Enterprise(> 1000 emp.)
UH
Verified User in Higher Education
Mid-Market(51-1000 emp.)
What do you like best about ServiceWise?
Does it’s job! Can keep track of Support tickets and send the off to other departments and Queues. Review collected by and hosted on G2.com.
What do you dislike about ServiceWise?
User experience has a lack to be desired. Not mobile friendly. Review collected by and hosted on G2.com.
IH
Verified User in Higher Education
Mid-Market(51-1000 emp.)
What do you like best about ServiceWise?
The amount of information that you can use in ServiceWise is incredibly in-depth. Review collected by and hosted on G2.com.
What do you dislike about ServiceWise?
The software itself is very old, clunky and not mobile friendly which makes support difficult when away from the help desk. Review collected by and hosted on G2.com.
AG
Verified User in Gambling & Casinos
Mid-Market(51-1000 emp.)
What do you like best about ServiceWise?
I like that it is a program that is simple for the user to use. It makes sending in for support an easy thing to do. Review collected by and hosted on G2.com.
What do you dislike about ServiceWise?
Sometimes there is a lag in the system. It takes a little longer to get the request. Review collected by and hosted on G2.com.
There are not enough reviews of ServiceWise for G2 to provide buying insight. Below are some alternatives with more reviews:
1
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2
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Atera offers an all-in-one IT management platform that combines Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automation tools, providing efficient infrastructure management, enhanced service quality, and comprehensive features like patch management and AI-driven analytics, all under a transparent per-technician pricing model.
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SolarWinds Service Desk is an IT and Employee Service Management solution that helps you redefine employee service experiences in seamless, smart, and meaningful ways.
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Autotask Pro integrates all of the features and functionality you need - and the flexibility to adapt them to meet your specific business requirements
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ClickUp
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ClickUp is one app to replace them all. It's the future of work. More than just task management - ClickUp offers docs, reminders, goals, calendars, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate.
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Zoho Desk
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Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.
