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SymphonyAI IT Service Management

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79 reviews
  • 4 profiles
  • 23 categories
Average star rating
4.4
Serving customers since
2017
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SymphonyAI IT Service Management

67 reviews

SymphonyAI IT Service Management is an enterprise-class IT operations management platform designed to provide integrated, intelligent and innovative solutions across service, asset, availability and project management.

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SymphonyAI Financial Services

12 reviews

An established, expert provider of market-proven financial crime and compliance analytics and risk management solutions to address the most complex threats.

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SymphonyAI Retail/CPG

12 reviews

Symphony RetailAI is the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, from customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations.

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SymphonyAI Sensa

2 reviews

SymphonyAI Sensa is an enterprise scale machine intelligence platform that delivers the automation needed to gain competitive advantage from big and complex data, it supports large numbers of business analysts, data scientists, end-users, developers and operational systems across organization, simultaneously creating, validating, using and deploying sophisticated analyses and mathematical models at scale.

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SymphonyAI Industrial Proceedix

2 reviews

SymphonyAI Industrial Proceedix, a Symphony Industrial AI company, develops a Software-as-a-Service based central platform to manage enterprise procedures, work instructions and inspection checklists in an easy way, while making the remote execution paperless and mobile.

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SymphonyAI Media

1 review

SymphonyAI Media is the leading provider of revenue optimization solutions that help accelerate growth exclusively within the media and entertainment sector. Artificial intelligence technology, software, and services enable data management, analysis, and predictive insight. SymphonyAI Media partners across all media and entertainment segments including broadcast, cable, film and TV studio, gaming, music, streaming, OTT, licensing and royalty, and merchandising.

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SymphonyAI IT Service Management Reviews

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64
28
4
1
0
Mirza Rashid B.
MB
Mirza Rashid B.
Project Leader | Project Management | Escalation Management | Microsoft SQL DBA | Power BI Analyst
12/04/2024
Validated Reviewer
Review source: Organic

ITSM Tool.

SymphonyAI is the best tool for small and Medium size organization. The Service request is very easy to configure. Service request can be created manually by users. Automation of service request creation via email is awesome. Any email can be converted into service request. Also you can filter out which emails to ignore with subject domain address or email address.
Chrishantha F.
CF
Chrishantha F.
Senior Manager- Client Services & Support - John Keells Information Technology (Pvt) Ltd
10/17/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent Product

Automated features will help to on board customers fast and operate smoothly
SK
sahil K.
05/28/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

An In-Depth Look at SymphonyAI IT Service Management

1. SymphonyAI IT Service Management has significantly enhanced the efficiency of our processes by streamlining the routine tasks. 2. The user interface is friendly which makes it easy for us to navigate and effectively manage the workflows. 3. Additionally, it has helped us improve our operations whilst utilising the reporting tools it provides.

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HQ Location:
Palo Alto, California

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@SymphonySummit

What is SymphonyAI IT Service Management?

Reimagine IT service management with SymphonyAI, an AI-driven IT management suite. Unleash enterprise productivity by effortlessly bringing service, asset and operations management together to work in concert. SymphonyAI uses machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT help desk operations, and up to 45% better total cost of ownership.

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Year Founded
2017