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SymphonyAI

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99 reviews
  • 8 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2017
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SymphonyAI IT Service Management

68 reviews

SymphonyAI IT Service Management is an enterprise-class IT operations management platform designed to provide integrated, intelligent and innovative solutions across service, asset, availability and project management.

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SymphonyAI Financial Services

12 reviews

An established, expert provider of market-proven financial crime and compliance analytics and risk management solutions to address the most complex threats.

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SymphonyAI Retail/CPG

12 reviews

Symphony RetailAI is the leading global provider of Artificial Intelligence-enabled decision platforms, solutions and customer-centric insights that drive validated growth for retailers and CPG manufacturers, from customer intelligence to personalized marketing, and merchandising and category management, to supply chain and retail operations.

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SymphonyAI Sensa

2 reviews

SymphonyAI Sensa is an enterprise scale machine intelligence platform that delivers the automation needed to gain competitive advantage from big and complex data, it supports large numbers of business analysts, data scientists, end-users, developers and operational systems across organization, simultaneously creating, validating, using and deploying sophisticated analyses and mathematical models at scale.

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1010 Data

2 reviews

Its designed to deliver powerful insights on all of your data using a single, cohesive, integration-friendly system. Its scalable, democratic, flexible, and incredibly fast.

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SymphonyAI Industrial Proceedix

2 reviews

SymphonyAI Industrial Proceedix, a Symphony Industrial AI company, develops a Software-as-a-Service based central platform to manage enterprise procedures, work instructions and inspection checklists in an easy way, while making the remote execution paperless and mobile.

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SymphonyAI Media

1 review

SymphonyAI Media is the leading provider of revenue optimization solutions that help accelerate growth exclusively within the media and entertainment sector. Artificial intelligence technology, software, and services enable data management, analysis, and predictive insight. SymphonyAI Media partners across all media and entertainment segments including broadcast, cable, film and TV studio, gaming, music, streaming, OTT, licensing and royalty, and merchandising.

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Sensa

0 reviews

Sensa is an advanced anti-money laundering (AML) platform developed by Ayasdi, designed to enhance financial institutions' ability to detect and prevent illicit activities. By leveraging cutting-edge machine learning and topological data analysis, Sensa offers a comprehensive solution that addresses the complexities of modern financial crimes. Key Features and Functionality: - Advanced Machine Learning Algorithms: Utilizes sophisticated models to identify complex patterns and anomalies indicative of fraudulent activities. - Topological Data Analysis: Applies unique analytical techniques to uncover hidden relationships within vast datasets, enhancing detection capabilities. - Automated Alert Prioritization: Streamlines the investigation process by ranking alerts based on risk, allowing for efficient resource allocation. - Regulatory Compliance Support: Ensures adherence to evolving AML regulations by providing comprehensive reporting and audit trails. - Scalable Architecture: Designed to handle large volumes of data, making it suitable for institutions of varying sizes. Primary Value and Problem Solved: Sensa addresses the critical challenge of detecting and preventing financial crimes in an increasingly complex and data-rich environment. Traditional AML systems often generate high volumes of false positives, leading to inefficiencies and missed threats. By integrating advanced analytics and machine learning, Sensa enhances the accuracy of threat detection, reduces false positives, and improves operational efficiency. This empowers financial institutions to proactively combat money laundering activities, ensure regulatory compliance, and protect their reputation and assets.

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Star Rating

65
29
4
1
0

SymphonyAI Reviews

Review Filters
Profile Name
Star Rating
65
29
4
1
0
Verified User in Automotive
AA
Verified User in Automotive
03/11/2026
Validated Reviewer
Review source: Seller invite

Great product to use and helps to resolve IT tickets faster

One of the new things I like about SymphonyAI IT Service Management is its AI-powered automation and intelligent ticket management. The platform can automatically categorize incidents, route tickets to the right team, and provide suggested solutions, which helps reduce manual effort and speeds up issue resolution. I also appreciate the unified service portal and self-service options, which allow users to find solutions quickly without always raising a ticket. Another feature I like is the integration capability with other enterprise tools, which makes it easier to manage workflows across systems. The reporting dashboards and analytics also provide better visibility into incidents and service performance, helping teams make faster decisions.
Deepak M.
DM
Deepak M.
Certified S4HANA FI Associate and Professional, S4HANA CO, S4HANA Central Finance with PMP. Rich exposure in Delivery
04/02/2025
Validated Reviewer
Review source: Organic
Mirza Rashid B.
MB
Mirza Rashid B.
Project Leader | Project Management | Escalation Management | Microsoft SQL DBA | Power BI Analyst
12/04/2024
Validated Reviewer
Review source: Organic

ITSM Tool.

SymphonyAI is the best tool for small and Medium size organization. The Service request is very easy to configure. Service request can be created manually by users. Automation of service request creation via email is awesome. Any email can be converted into service request. Also you can filter out which emails to ignore with subject domain address or email address.

About

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HQ Location:
Palo Alto, California

Social

@SymphonySummit

What is SymphonyAI?

Reimagine IT service management with SymphonyAI, an AI-driven IT management suite. Unleash enterprise productivity by effortlessly bringing service, asset and operations management together to work in concert. SymphonyAI uses machine reasoning and codeless workflow based automation, delivers up to 20% annual savings in IT help desk operations, and up to 45% better total cost of ownership.

Details

Year Founded
2017