SyberWorks staff is very knowledgeable about the e-learning industry and can offer suggestions, tips and excellent support. You can count on them to assist you with set-up and day-to-day questions so you get the most out of the LMS. Product direction is both Customer and Industry focused and they will listen to your needs and ideas for future enhancements. The LMS is very robust--many  business processes you may not need on day one are available as needs grow.  Most clients will be well-served by the standard system. The LMS handles organizations with complex or simple organization hierarchy with equal ease.  The security model allows excellent control over what part of an organization's information an administrator can access. Features for managing large numbers of online or classroom courses as well as other types of training like policies work well. Reporting is solid and inclusive. Overall everything you need is in included in a base license and a lot more. The LMS is very stable. In my experience, downtime due to SyberWorks-caused errors is almost non-existent.     The data model is solid and straight forward and the custom reporting capabilities allow you to write reports specific to unique internal or external client needs.

Support is great. Always available when you need them.

Syberworks has cut the time we spent doing data entry, paperwork, and filing down by at least 75%. My employees are able to do more of the creative work they enjoy, and make progress on their long term projects and proposals. I meet once a week with my rep to discuss what's next, any issues, and how to deploy the next part of the program. I sat through a ton of demos, and they were the only company who said they could do the customization we were asking for.