Sumo Logic provides a platform for viewing the output of any configured system in your business. Many of these tools exist, but Sumo allows for deep querying and clever visuals of data that I have not yet seen in industry.

The ability to correlate searches across different log types as well as filtering down to the information I need is invaluable.

Sumo logic makes it easy to find training online and plenty of documentation to follow. Before I had an account, I was able to follow along with the certification training on YouTube and get a head start before the rest of my company got a chance to get official training. I don't normally contact support because all the information I need is readily available when I do a Google search. Otherwise, support responds pretty fast to my inquiries.