Easy to start using and provides extreme benefit even without knowing how to do complex queries/parsing. Support is quick to respond and helpful

Sumologic is easy to use. We can create multiple log categories for each of our services. It integrates with AWS cloudwatch well. After sumologic groups our service logs into several meaningful categories, we can easily monitor and debug our system health and performance.

The power of the query language, and the speed with which I can execute queries over _huge_ volumes of data. The ability to rapidly build dashboards for monitoring and showing metrics is _really_ snazzy too. It's also become an invaluable tool for troubleshooting bugs and incidents for $DAY_JOB.