I love that the interface is easy to use. Our staff is able to quickly find registrants; our attendees are able to easily register and as an admin I can pull reports, cross reference attendees and print badges with ease.

I like that etouches is a full service, customizable, one-stop solution for managing the registration experience for a large scale event (including the event website, registration form, notifications and on-site check-in).

We needed a solution to register delegates (of varying types) for our Annual Conference and AGM, one big event a year. The solution is fairly intuitive once you have had some time to play in a demo environment and absorbed the many short online tutorials provided. The more time you invest in those tutorials the better you will be at picking up and understanding the flexibility the product has to offer. Regular scheduled webinar training at flexible times was available too that allowed better opportunity to see the possible configuration options in the platform. Thrown in at the deep end with a short time frame to implement a solution I found that getting the know the product before I started to try and use for first event was key and very important. It gave me a big picture overview on the platform, modules and expected options available for various configurations. The flexibility in the registration (eReg) is great and allows for many scenarios when setting up functions and elements of your events. In my first year I was the main person setting up the event and slowly introduced our users (event team) to the appropriate elements of the system. It wasn't an overly steep learning curve for the various end users, this again assumed I as an administrator was able to appropriately know the product in advance of configuring for our first event and in turn imparting to the various different users what elements they needed to be exposed to in the platform. Year 2, was able to delegate more to the users and now starting year 3 have less hands on as others have come up to speed on the higher level setups/configurations. (we use the platform only ONCE PER YEAR for our Annual Conference and AGM registration)