I like the ease of setup, the promptness to answer calls and concerns. Pricing structure was an important part and was easy to understand and calculate long term cost. Integration was very simple, and works well with our system. Cannot say enough about how easy the system is to use, to add users, to maintain, and just to monitor the every day activities of the manufacturing facility.

Spot AI is great. We can have access to all of our locations from one platform and see them all at once or each location separately. We love that they can record audio and video which is a requirement in most of the states we operate in. It's easy to setup and to use.

Spot AI has many helpful smart AI features, such as the counting of people and/or cars in a certain area, the ability to make cases and attach videos to the cases, the ability to follow a specific individual through multiple cameras, and so much more. They consistantly listen to feedback, add new features, and provide training for these features, such as comparative dashboards to compare AI data from one location to another. Spot AI is also easy to set up, easy to use, and easily intergrates into your business. Even if you have an older DVR, you can connect that to your Spot AI appliance in order to access the footage online. As an IT Tech, I use the cameras frequently, and reach out to customer support a lot. They are always readily avalible to help and always come up with solutions to fix the issues in a timely manner.