I value the relationship we have with our designated account team. Both James and Elena are fantastic to work with. They take the time to understand our needs, they offer invaluable advice and will (quite rightly) challenge our thinking to help ensure we achieve the best possible return on the investment we make. I've certainly learnt a great deal from them and am so grateful for this. They also happen to be a joy to work with. Professional, decent people!
EG
Esme G.
Chromatography and ultrafiltration service | Pharmaceutical industry | Food and beverage industry | Bespoke design
SoPro have been really supportive. They have helped us create responses to customers when we have struggled to know how to respond. They have stayed engaged and helpful throughout the project. At the beginning they listened to what we want, who we want to target and how we feel our customers respond and used this to create our plan. Within 6 months we have got more than 10 new customers who we have ongoing talks with. In our industry this is great, and SoPro have been very supportive throughout this process; explaining best practice and helping with content.
The communication and feedback have been top-notch. The flexibility our team has offered us as we continue to pivot our goals has been unmatched. Our team has always been helpful, inquisitive, and taken on the challenges we have presented.
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