Lyssna (formerly UsabilityHub) is a remote user research platform that allows companies to recruit, research, interview and understand their audiences so they can create better experiences. The best teams use Lyssna so they can deeply understand their audience and move in the right direction — faster.
Being able to schedule and post content across multi-locations via social media platforms and being able to manage those locations too.
We're able to monitor and respond to customer reviews across Google and Facebook by creating am automate review reponse which helps us maintain consistency and efficiency do to a busy work enviroment.
The newest addition of AI-powered insights and automation - We dig! The recommendatons for responses and text wording has been an encouraging new feature that we've enjoyed since it's been added!
Upsides for us have been many but reducing the need for multiple tools by consolidating marketing efforts into one platform speaks volumes for our company.
-Consistency and Brand Control have been helpful to us and allows my personally some room to breath knowing there's a gatekeeper for unauthorized or inconsistent content from being posted.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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