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Smile.io

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452 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
#1 in 2 categories
Grid® leader
Serving customers since
2012
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345
95
10
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Smile.io Reviews

Review Filters
Profile Name
Star Rating
345
95
10
2
0
JM
Julia M.
06/04/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy, Affordable Loyalty Program with Seamless Shopify Integration

What I like best about Smile.io is how easy it is for both our customers and our team. Customers love being able to earn and redeem points on purchases, which gives them an extra incentive to shop with us and helps them save money. On the backend, it's incredibly simple to manage and extremely affordable. We can quickly view customer rewards activity, make point adjustments when needed, and customize the program to fit our business. The Shopify integration is seamless, and once everything is set up, it runs smoothly with very little maintenance required with 24/7 support.
Craig B.
CB
Craig B.
School Teacher
06/02/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Easy Setup with Valuable Programs, But Cost Concerns

I find Smile.io easy to use, which is great for my coffee shop's website. I also think the different programs you can set up are very valuable. The initial setup was very easy too.
Adrianne H.
AH
Adrianne H.
06/01/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Perfect for Small Businesses, Seamless Rewards Setup

I like that Smile.io makes it easier for customers to be rewarded and earn discounts from buying my products. I like that I get to customize it to my brand and it's easy. I also love the fact that it works for me as a small business and my order amount without charging a lot, allowing me to reward my loyal customers. The initial setup was super easy. On top of that, it's a tool I enjoy using as evidenced by my 10 out of 10 recommendation.

About

Contact

HQ Location:
Kitchener, Canada

Social

@smilerewards

What is Smile.io?

Smile.io is a loyalty program platform that helps businesses create and manage customer rewards programs. By offering features like points-based systems, referral rewards, and VIP tiers, Smile.io enables brands to enhance customer engagement, increase retention, and drive sales. The platform integrates seamlessly with popular e-commerce platforms and provides customizable solutions tailored to various business needs. For more information, visit their website at https://smile.io.

Details

Year Founded
2012
Website
smile.io