We like Smile.io's interface and ease of use.

I have had Smile.io on/off for nearly 10 years now. I originally signed up when they were still called Sweettooth ... but then I left and tried other loyalty programs to save money. First, i tried "S Loyalty", which was OK .. but they lacked a lot of features and were still a bit pricey/glitchy. Then, I left "S Loyalty" and migrated to "Stamped.io" because I thought it would be worthwhile to consolidate my reviews collection and loyalty into one app. that was a HUGE mistake. Stampd.io was a colossal nightmare. Nothing worked properly. It was giving points when it wasn't supposed to, No one got their birthday rewards ... Points were never expiring when they were supposed to. People were collecting an obscene amount of points against my policies. (points = money) ... I paid for Stampd.io annually and realized all the problems on the 13th month when no points expired after a year. between months 13-19, stampd.io did NOTHING to help me. they just ignored all of my inquiries about the glitches. Finally, I cut my lossed and bailed on Stampd even though I had a few months still prepaid. I then went BACK to Sweettooth (although now they had changed their name to smile.io) .... Everything was SMOOOOOTH as butter. the migration was seamless and everything has been working perfectly since I came back. And with the Judge.me integration, My loyalty and Product reviews are still linked and work better than stamped ever did. Setup/installation and migration were a breeze. Smile.io support made it so easy. I now log into Smile.io near daily to check on customer accounts and never have any issues. When we have salty customers, I usually offer then a small partial refund ... OR bonus value in points to use toward a future purchase. People usually love $15 worh of points vs $5 refund. win:win. THANK YOU Smile.io!! Support has been top notch, too! They even let me test a beta feature once which was super rad.

Smile.io is a great loyalty app and one of these days my shop will grow enough that I can pay for the plan and take full advantage of all that it has to offer. In the mean time, the free program is still great and it allows me to reward my earlier customers. It was very easy to set up. Even wihout custom branding it looks good and fits with my shop theme. I have not needed customer support.