It has got a good and clean interface which allows to navigate through the available options along with integration to other platforms. Also, the customer support is very responsive in answering the qeuries within the defined SLA's. Implementation is not time consuming at all.

Recently, non-desk space had no good solution provider when it comes to their own field but this is solved by SmartServ

Ease of use and ease of navigation around the complex avenues ("for lack of a better term") of a transaction; customer support is exceptional; software team is on top of adapting to the changes and needs of our company as well as the changes and needs precipitated by the changing times....