Fast efficient and reliable service that just works, like many help desks, this is there to get you up and running and up and running is what it does, found it a lot quicker than most other helpdesk services out there which is perfect for a busy office environment.

Time taken to solve the technical issue.

Sitehelpdesk is an incredible solution to record incidents. What I like most is its portal oriented to the immediate response of the tickets with its self-service center. I consider that it has a board with all the administration, reports and management services sections located visually, to make it easier for technicians to enter the functions.