Their customer service is 2nd to none...prompt, friendly, patient and knowledgful! I learned the application (both how it was set-up for our organization and the administration of it) on my own after taking over a role in a chaotic time. During that time, the SimpleLegal team was there to help offer insight as to what they knew about the set-up and making sure I was comfortable performing the invoice processing. They sat with me and helped me get a rehaul done on the set-up to make it more efficient. I want to learn more about the matter management, and I know my "friends" at SimpleLegal will be there to show me the way!

Relatively easy to navigate. Ability to automate some review items to flag.

Not only is the software SIMPLE to use, they provide open user groups where we can learn from each other. Support is fast and efficient.