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servicePath

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53 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.6
Serving customers since
2011
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servicePath CPQ +

53 reviews

servicePath™ is the AI-native enterprise CPQ and revenue lifecycle platform built specifically for mid-to-large technology service providers, including MSPs, SaaS, Field Services, Financial Services, and XaaS organizations. Unlike traditional product-centric CPQ tools, servicePath™ is designed for complexity. We help enterprises manage multi-region catalogs, hybrid pricing models, dynamic service bundles, and margin-sensitive deals—all in one codeless, AI-ready architecture. Who We Serve: We power the revenue operations of the world’s most complex service providers, helping them: Managed Service Providers (MSPs): Automate quoting for multi-site, multi-currency, and hybrid service agreements. SaaS & XaaS: Manage subscription lifecycles, renewals, and usage-based billing logic. Field Services & Telecom: Handle complex labor, equipment, and SLA-based pricing structures. Financial Services: Enforce strict governance, compliance, and margin controls at the quote stage. Why servicePath™? Legacy CPQ platforms require heavy custom code (Apex/Scripting) to handle service complexity. servicePath™ does not. Codeless Agility: Business users own the rules, pricing, and catalog—not developers. Deep Margin Governance: Real-time visibility into cost-to-serve and deal profitability before the quote is sent. AI-Native Architecture: Built on a data model that enables AI-driven pricing, configuration, and revenue insights. The Result: Faster quoting, zero technical debt, and 100% confidence in deal margins.

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43
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servicePath Reviews

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Star Rating
43
9
1
0
0
David B.
DB
David B.
Director Commercial Operations, CSI Ltd
01/10/2024
Validated Reviewer
Review source: Organic

servicePath Review (MSP Perspective)

It delivers fully against our primary aims of speed, accuracy and consistency. Linkage to CRM and bi-directional integration is very good. The platform has a lot of capability inbuilt which means you have options around how it can fully utilised. Continuous evolution and roadmap of the platform. It allows us to easily manage the governance and approvals of customer quotes.
Mark B.
MB
Mark B.
Senior Project Manager - Business Analyst at Thompson Hine LLP
11/27/2023
Validated Reviewer
Review source: Organic

Taking CPQ above and beyond

servicePath CPQ greatly improves the process for achieving pricing. Productivity increases with the ability to create complex configuration rules that deliver fast and consistent results.
TC
Tara C.
11/30/2020
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Helped us transition from a VPN to Cloud based estimating tool.

Our team will no longer need to hard wire and VPN in order to process quotes and estimates - this is huge. The interface will save our project management team an enormous amount of time as we can make changes quickly and efficiently. I also anticipate a reduction in (human) errors as we are drastically reducing the quantity of manual entries required. The platform is also helping us transition from an email driven approval flow to something more system based - this will not only help alleviate our email burden but allow for better document management.

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HQ Location:
Toronto, Canada

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@Service_Path

What is servicePath?

servicePath is a strategic CPQ (Configure Price Quote) software provider that specializes in facilitating complex services and technology businesses to simplify their quote-to-order processes. Positioned as an agile and innovative solution, servicePath CPQ is designed to handle the complexities and dynamics inherent in IT services, cloud, managed services, and integrated solutions sectors.The platform emphasizes solving the challenges of configuring, pricing, and quoting services with speed and precision, enabling businesses to transform their sales processes into more efficient, accurate, and customer-centric operations. With features such as guided selling, approval workflows, and pricing governance, servicePath ensures that organizations can optimize their sales potential while maintaining profitability and compliance.Ideal for enterprises looking to streamline their sales processes through digitization and automation, servicePath offers a blend of functionality that supports detailed analytics, management of multi-layered service structures, and the flexibility to adapt to changing business needs. Their solutions aim to reduce the sales cycle duration, enhance accuracy in quotes, and improve the overall experience for both sales teams and their customers.

Details

Year Founded
2011