servicePath CPQ Reviews & Product Details

The configuration experts are very knowledgable about their field and it made having complex discussions around selling journeys very easy. When we started our project with ServicePath, we were worried about getting our processes onto the system but they soon put our minds at ease after just a couple of workshops. It has been a long and complex process but they are always ready to listen to feedback and make any changes. They also have given us the ability to request things ontop of the current functionality which would require development on their side. Review collected by and hosted on G2.com.

It was difficult to access the knowledge base and wasn't always easy to see what documentation was surrounding the work we were doing. Review collected by and hosted on G2.com.

ServicePath has been a game-changer for streamlining our complex telecoms order journeys. This combination of robust functionality and highly personalised support has made ServicePath an invaluable tool for our operations. Although the implementation has been complex due to the nature of what we will, we have been supported throughout to ensure an incredibly high standard of delivery.Ayman and Louise’s dedication and technical expertise have truly set this platform apart, and we’re confident it will continue to deliver exceptional value as our needs grow. Review collected by and hosted on G2.com.

There are a few small features which werent available on the system, however these have since been raised as development requests and are being worked by the team at servicepath. Review collected by and hosted on G2.com.

One of the standout features of servicePath CPQ is its remarkable efficiency in generating quotes quickly and accurately. ervicePath CPQ saves us significant time and provides a smoother, more streamlined experience for both the pricing team and our customers. Review collected by and hosted on G2.com.

Validate location for booking process is mandatory and we have some locations in LATAM without zipcode. Review collected by and hosted on G2.com.

Saves significant amount of time by automates processes.

Has a wide scope of use to tailer to multiple different services. Review collected by and hosted on G2.com.

Takes extremely long to get up to a working standard.

Lots of intricaies which confuse the layout for basic use. Review collected by and hosted on G2.com.

Pricing groups are really efficient, it's so fast to apply discounts and to have consistent pricing in all gear. Review collected by and hosted on G2.com.

There are so issues with validating addresses. Review collected by and hosted on G2.com.

The system is quite user-friendly and much faster than other options I've used to date. Review collected by and hosted on G2.com.

So far the only problem I'm having is wirh the implementation with Google maps addresses outside of the U.S., but I cannot point if the guilty part is Google Maps or SP Review collected by and hosted on G2.com.

Support is very friendly and its easy to use Review collected by and hosted on G2.com.

Sometimes you have to make specific fixes but its support always helps to get the changes done Review collected by and hosted on G2.com.

It delivers fully against our primary aims of speed, accuracy and consistency.

Linkage to CRM and bi-directional integration is very good.

The platform has a lot of capability inbuilt which means you have options around how it can fully utilised.

Continuous evolution and roadmap of the platform.

It allows us to easily manage the governance and approvals of customer quotes. Review collected by and hosted on G2.com.

Self serve is a challenge because of the complexity of the platform and due to a lack of documentation and user guides.

Data produced by the CPQ generally needs to be exported out of the platform to manipulate or customise.

Customisation is limited. Review collected by and hosted on G2.com.

ServicePath CPQ excels in its customisation options and flexibilty to our business needs. Review collected by and hosted on G2.com.

Initial setup and customisation to business processes requires a thoughtful approach. Review collected by and hosted on G2.com.

servicePath CPQ greatly improves the process for achieving pricing. Productivity increases with the ability to create complex configuration rules that deliver fast and consistent results. Review collected by and hosted on G2.com.

As you increase the complexity of the API calls, you will need an experienced programer. Review collected by and hosted on G2.com.