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ServiceM8

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15 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.8
Serving customers since
2010

Profile Name

Star Rating

9
3
0
0
3

ServiceM8 Reviews

Review Filters
Profile Name
Star Rating
9
3
0
0
3
MK
Matthew K.
Electrician / supervisor at Service Stream
04/05/2023
Validated Reviewer
Verified Current User
Review source: Organic

Can not auto track time on site - ServiceM8 Support haven't been able to fix for months

Ease of use for techs in the field Uses a lot of mobile phone battery
Sonali M.
SM
Sonali M.
01/20/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great tool with a variety of functionalities

The UI is suitable, which brings out wonderful UX. I appreciate the hard work done in detailing the web pages
Jeric C.
JC
Jeric C.
Chemistry Teacher | ESL Teacher | Customer Success Specialist
01/19/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great tool for streamlining my field service operations

ServiceM8 is a fantastic tool for managing my field service operations. The most helpful aspect of the platform is its ability to keep track of my team's progress and schedule in real-time. This allows me to quickly address any issues that arise and ensure that all of my jobs are completed on time. Additionally, the app is user-friendly and easy to navigate, which makes it simple for my team to use on the go. Overall, ServiceM8 has greatly improved the efficiency and organization of my business, and I would highly recommend it to any field service operation.

About

Contact

HQ Location:
Parap, Northern Territory

Social

@ServiceM8

What is ServiceM8?

ServiceM8 is a cloud-based software solution designed to help small business owners simplify and manage all aspects of their service business operations. It is particularly tailored towards field service companies including electricians, plumbers, HVAC technicians, locksmiths, and cleaners among others. The platform assists in managing job scheduling, dispatching, client communication, invoicing, payment processing, and detailing job history, right from initial client contact through to quoting, job completion, and payment.Key features of ServiceM8 include real-time communication tools that connect the office staff with field technicians, GPS tracking, and integration capabilities with various accounting software like Xero and QuickBooks, enhancing workflow and ensuring that financial records are accurate and up-to-date. ServiceM8 aims to streamline the day-to-day running of a service business with the goal of improving efficiency, reducing paperwork, and providing a professional customer service experience. The platform's accessibility via mobile apps allows users to operate from anywhere, enhancing flexibility and productivity.

Details

Year Founded
2010
Website
servicem8.com