When I began my IT journey one year ago, I had no previous exposure to any PSA tools. I was pleasantly surprised at how easy it was to navigate the software and how quickly I was able to master the software. I can only imagine how much harder my job would be if I didn't have access to the remote software and the backgrounding tools Syncro provides. I like the colour scheme, the filters, the status'. It all makes it very clear about what the next action I have to take with my tickets is.

Managing our computers through their RMM and our assets.

It is so all inclusive and can be controlled from one login. Tickets, billing, remote access and reporting at your fingertips. Billing links well with QuickBooks and saves lots of time.