Expertise, quality and ease of integration

The Seeburger BIS has all the tools we need with a direct link to our SAP Environment.

The tools Seeburger provides are very easy to use. We have a lot of customer service employees that utilize the production interface and they seem to navigate it without any trouble which helps out the rest of the team. Personally, I've had great interactions with everyone at Seeburger. Whenever there is a production issue, we get responses almost immediately, which helps in troubleshooting. Also, we do a lot of testing with Seeburger and our main point of contact has been extremely helpful in that process. He attends weekly calls and facilitates mapping updates and connectivity testing through their internal teams in a timely manner.