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SecureLink

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86 reviews
  • 3 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
2003
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SecureLink Enterprise Access

54 reviews

Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. We deliver a purpose-built secure remote access platform that ensures industry compliance and vendor accountability.

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SecureLink Customer Connect

32 reviews

With a click from your case management system, one or more of your reps can immediately be working in your customer’s network with native access to RDP, web servers, databases, and any other resource. We give you a secure remote support platform for quick and easy access to your customers while reducing liability.

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SecureLink Privacy Monitor

0 reviews

SecureLink Privacy Monitor is a comprehensive patient privacy monitoring solution designed to safeguard sensitive healthcare information by detecting and preventing unauthorized access to patient records. By leveraging advanced analytics and machine learning, it enables healthcare organizations to proactively identify potential privacy breaches and ensure compliance with regulatory standards. Key Features and Functionality: - Advanced Analytics: Utilizes sophisticated algorithms to analyze user behavior and detect anomalies indicative of unauthorized access. - Real-Time Monitoring: Provides continuous surveillance of patient data access, allowing for immediate identification of suspicious activities. - Automated Alerts: Generates instant notifications for potential privacy violations, enabling swift response and mitigation. - Comprehensive Reporting: Offers detailed reports and audit trails to support compliance efforts and facilitate investigations. - User Behavior Analysis: Monitors and assesses user interactions with patient data to identify patterns that may indicate misuse. Primary Value and Problem Solved: SecureLink Privacy Monitor addresses the critical need for protecting patient privacy in healthcare settings. By providing real-time monitoring and advanced analytics, it empowers organizations to detect and prevent unauthorized access to sensitive information, thereby reducing the risk of data breaches. This proactive approach not only ensures compliance with regulatory requirements but also fosters trust among patients by demonstrating a commitment to safeguarding their personal health information.

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SecureLink Reviews

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Star Rating
64
9
12
0
1
SA
Steve A.
11/18/2020
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Remote Vendor Support at its Finest

The best feature of SecureLink is that their platform is not overcomplicated for any IT professional at any level. Their UI is straight forward and easy to interact and administrate while all the secured complexities are integrated in the backend of the software by the SecureLink developers. That makes the SecureLink platform a dream come true for any busy IT professional who is looking to provide effective vendor support solutions to their business, but also something that will not require hours of attention taken away from your day to day.
Verified User in Financial Services
AF
Verified User in Financial Services
10/29/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

SecureLink For Enterprise - Great for Vendor and Employee Access

1. The platform is very versatile. It can be used as both a staff and vendor based remote access solution. 2. The security and auditing capabilities are very strong. You can record all logins, record the RDP sessions, and be notified of all events taking place on the platform. This allows easy review by information security personnel if needed. 3. Cross platform - The solution will run on any platform that can run Java applications. 4. The platform can handle many users with a relatively small amount of server resources in either a physical or virtual environment. As you scale your users the factor with the most impact on resource allocation is how much recording of RDP sessions do you want to store and how long do you want to keep them.
RF
Robert F.
10/27/2020
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Really smooth deployment, easy for users to adopt. SecureLink team was very helpful.

The most helpful feature is the ability to allow users to register on their own. MFA is enabled allowing more security in regards to terminated employees at other companies. The ability to watch sessions as soon as they have finished and are disconnected allows us to see exactly what work was done and how the issue was resolved. Email alerts upon connection to our resources also allows us to get up to date information on when contractors are connected to our systems. I like the fact that when a registration form comes in we are immediately notified and are able to approve the request easily either by logging into the site or via the mobile app.

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HQ Location:
Austin, TX

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@securelink

What is SecureLink?

SecureLink is a service provider of specialized cybersecurity solutions, focusing particularly on third-party remote access and secure managed file transfer. With a robust platform designed to meet the demanding needs of industries that are highly regulated, such as healthcare, financial services, and government, SecureLink serves as a critical tool to ensure secure and compliant third-party interactions with sensitive data and systems.SecureLink's products are engineered to provide secure connectivity between organizations and their external entities, enhancing security protocols and simplifying compliance processes. The company's platform includes features such as robust access control, detailed auditing capabilities, comprehensive visibility, and compliance tracking to ensure that all interactions are secure and traceable.

Details

Year Founded
2003