I oversee our software development team. We frequently struggle to complete a product and then hand it off with succesful adoption. It is common for users to not use a tool, to find inventive ways to use it incorrectly, or to require repeated trainings. Scribe has completely changed that for us. When we roll out new features we now create a Scribe and post it with the rollout. Our adoption has skyrocketed, and the number of training tickets we receive has plummeted. Any ticket we now receive for training results in a Scribe being created and shared. Since implementing this, we rarely see repeat tickets for the same training. We are actually in the middle of re-designing our Help Center around embedded Scribes to make finding and accessing them easier.
Scribe takes all the work out of manually taking screenshots and typing all the various steps when making guides. It all saves time from having to make separate webinar calls to explain the same items.
About
Contact
HQ Location:
San Francisco, US
Social
@ScribeHow
What is Scribe?
Scribe helps teams document and share processes efficiently by automatically capturing workflows and turning them into easy-to-understand guides.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
LinkedIn
Google
Google (Business)
Gmail.com addresses not permitted. A business domain using Google is allowed.