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Sangoma

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339 reviews
  • 4 profiles
  • 4 categories
Average star rating
4.3
Serving customers since
1984

Profile Name

Star Rating

224
74
29
4
8

Sangoma Reviews

Review Filters
Profile Name
Star Rating
224
74
29
4
8
PB
Per B.
10/19/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to use and great client support

The support team has always been accommodating in troubleshooting systems and setting up new processes. The setup of new telephones is simple and easy.
Verified User in Wholesale
UW
Verified User in Wholesale
10/19/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent Customer Service

Their customer service is superb. We wanted to route our calls differently based on the line they came in and every time we have called their representatives have been very patient and very knowledgeable about their products. They always make sure the issue is resolved before getting off the phone
Joe S.
JS
Joe S.
08/11/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

VOIP Tool That Just Works at an Affordable Price for a SMB

As cliche as it sounds, I like how Switchvox just "works" and does what we need it to do. It may not have all the frills of other VOIP products, but for my use case it doesn't matter. I no longer have to use my office phone because SV helped me to link the two together. I haven't touched my office phone in months. I find the UI very user friendly and so far I haven't had any trouble setting up phone links. I've only had to contact support once when I was first setting up the product for my company, they were very friendly and quickly resolved my issues. The cost is very affordable compared to other products.

About

Contact

HQ Location:
Markham, ON

Social

@Sangoma

What is Sangoma?

Sangoma is a trusted provider of essential communications for mid-market businesses, offering a complete suite of UCaaS, CPaaS, CCaaS, and trunking solutions. Its Unified Communications platform is developed in-house, delivering greater flexibility, faster innovation, and lower total cost of ownership. Sangoma supports cloud, hybrid, and on-premises deployments to meet a wide range of IT needs. The platform includes voice, video, networking, security, and hardware—tailored for industries such as healthcare, education, retail, hospitality, and manufacturing. With industry-specific applications and integration with popular CRMs, Sangoma helps organizations improve customer experience, reduce complexity, and stay connected through a single communications partner.

Details

Year Founded
1984
Ownership
TSX-V:STC
Website
sangoma.com