Revinate
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Revinate Marketing is a marketing automation solution for independents or multiple properties in a group is paired with Revinate Rich Guest Profiles so user can segment guests, create, and send targeted emails in under an hour.
Revinate Guest Feedback is a software that helps user capture, measure, and optimize the guest experience by bringing together all online reviews and social media mentions into a single, integrated view.
Ivy in an AI powered text messaging solution that texts you with guests -- from before they arrive at your hotel until they check out. Ivy can handle routine guest inquiries, offer personalized upsells such as late check out or room upgrades. She can also personalize hotel amenities for your guests based on their preferences.
Increase voice channel revenue by at least 20% with the tools that will optimize your workforce. Multiply inbound calls conversions with trained agents. Capture leads and drive conversions from guests who have not finished their bookings on your website.
Capture guest bookings with highly trained , US-based call agents when you have a call overflow or need after-hours support. RezForce agents routinely earn a satisfaction score of 99%, helping to drive direct revenue.
Revinate Reviews
Verified User in Warehousing
Great System and very Helpful
Verified User in Banking
Great Centralized platform to monitor your hotel feedback
Verified User in Hospitality
Solid CRM platform
About
What is Revinate?
Revinate is a software as a service (SaaS) company that provides innovative technology solutions tailored for the hospitality industry. By leveraging data from multiple sources, Revinate offers a suite of highly effective tools designed to enhance guest experiences, drive direct bookings, and maximize revenue. Key products include Guest Feedback, which enables hotels to easily manage online reviews and surveys, and Hotel CRM and Email Marketing, which help build deeper relationships with guests through personalized communication and marketing strategies.Through its intuitive platform, Revinate helps hoteliers unlock the power of their data to better understand guest needs, anticipate desires, and create memorable experiences that encourage repeat business. Revinate's services are trusted by over 30,000 of the world’s leading hotels, demonstrating its effectiveness and reliability in the hospitality industry.