I would like to say it's a user-friendly application with a smooth interface. Easy to use and informative. I would surely recommend this to businesses indulge with customer services and upsell markets.

It is one of the best tool for enhancing the customer service experience, the features like capturing the customer details and adding note about a call is something out of the box and really helpful while working on follow ups.

Having all the data in one spot (Salesforce for us) makes tracking and usage easy. And the people you work with are all tremendously helpful and supportive.