Best thing about ResponseTap has to be the direct email and telephone support. Response time is incredible even at weekends and the manager is always available to answer any question and to get more out of the system. We are a small client and I was surprised at this level of support normally reserved to bigger Enterprise-level clients.
This is state of the art technology that gives you seemless information about sales calls. The program sets out specific information that is extremely useful and a wonderful way to track information and plan better for better sales in the future. The best part, is it fits perfectly with existing technology.
We working very closely with Response Tap with a large scale telephony change across the entire British Gas and Dyno estate. The support from the Account and Technical Team was fantastic and really responsive.
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