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Reputation

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2,556 reviews
  • 2 profiles
  • 12 categories
Average star rating
4.5
Serving customers since
2006

Profile Name

Star Rating

1880
532
89
27
29

Reputation Reviews

Review Filters
Profile Name
Star Rating
1880
532
89
27
29
George-Jason H.
GH
George-Jason H.
04/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effective Feedback Tool with Minor Glitches

I like that Reputation allows me to get feedback from my customers, whether it's good or bad. It helps me hold myself accountable and provides an opportunity for improvement if a customer isn’t satisfied with my service. I also appreciate that I can see how my colleagues are doing and how I compare, introducing a sense of friendly competition. This motivates me to strive to be the best. Additionally, I found the initial setup of Reputation to be pretty easy.
Ryne S.
RS
Ryne S.
Experienced Automotive Sales Manager And Internet Director
04/16/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Streamlines Customer Review Management Effortlessly

I like that Reputation streamlines customer reviews and helps us handle issues before they escalate. It also centralizes everything for us and makes the review responses much more streamlined. Additionally, I found the initial setup to be very easy.
Jarod M.
JM
Jarod M.
04/15/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Effortless Reputation Management with High Praise

I like Reputation because it allows me to get our customers to speak well about us, letting others know that we're doing a good job. It highlights that a person is one of the top people in the company. Also, the initial setup is very easy; even sending feedback to a customer is straightforward — just answer yes on a text message, and fill out the application.

About

Contact

HQ Location:
San Ramon, CA

Social

@Reputation_Com

What is Reputation?

Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.

Details

Year Founded
2006