Rehearsal gives our sales reps the ability to practice their messaging in a safe environment. Their managers can give them feedback to help improve how they present to customers. The reporting tools allow us to see not only that the reps have completed their assigned role plays, but what type of feedback the managers are leaving. Since we want this to be a learning tool, senior leaders can coach managers on their feedback as well. The visibility allowed by the system is a win-win for the entire organization.
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