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RapidScale

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28 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.2
Serving customers since
2008
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RapidScale

28 reviews

RapidScale, a Cox Business company, is a global managed cloud services provider dedicated to simplifying IT for businesses of all sizes. By offering a comprehensive suite of private and public cloud solutions, RapidScale empowers organizations to enhance IT productivity, bolster security, and support remote workforces. Their services are designed to help businesses modernize legacy systems, launch scalable applications, and drive innovation through advanced technologies. Key Features and Functionality: - Infrastructure as a Service (IaaS: Provides scalable computing resources, allowing businesses to manage workloads efficiently without the need for on-premises hardware. - Desktop as a Service (DaaS: Enables secure access to virtual desktops from any location, facilitating remote work and enhancing operational flexibility. - Disaster Recovery as a Service (DRaaS: Offers robust disaster recovery solutions to ensure business continuity and data protection in the event of disruptions. - Managed Detection and Response (MDR: Through a partnership with Proficio, RapidScale delivers advanced threat protection with continuous monitoring and real-time threat detection. - Cloud Observability: Utilizing Datadog's platform, RapidScale provides comprehensive monitoring and analytics to optimize application performance and infrastructure health. - Public Cloud Solutions: As a Google Cloud partner, RapidScale offers services including AI/ML capabilities, advanced data analytics, and cost optimization strategies. Primary Value and Solutions for Users: RapidScale addresses the complexities of IT management by offering managed cloud services that reduce operational burdens and enhance security. Their solutions enable businesses to focus on core objectives by providing scalable, secure, and efficient IT infrastructure. By leveraging RapidScale's expertise, organizations can accelerate digital transformation, improve operational efficiency, and gain a competitive edge in their respective markets.

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19
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1

RapidScale Reviews

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Profile Name
Star Rating
19
5
2
1
1
Joseph P.
JP
Joseph P.
IT Systems Engineer III @ Sweet James LLP | CCNA, Azure, CompTIA Linux
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Managed Service Model Adds Value Amidst Slow Email Response

I appreciate how RapidScale helps in maintaining connectivity and access for our remote users, especially in the Philippines. Their ability to identify the root cause when users can't connect is valuable. I find their architecture and provisioning insights align well with our needs and staff size. Their managed support model is a standout, allowing our internal IT staff to focus on higher-priority work instead of troubleshooting AVD environments. RapidScale's assistance in implementing and managing our AVD has brought us workforce flexibility, and their managed service model offers an ecosystem advantage.
Dennise A.
DA
Dennise A.
Lead IT Systems
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Score Sports -RapidScale is a leading Team

Their communication skills are great; they always reach out to make sure our issues have been resolved.
Marco S.
MS
Marco S.
IT Manager | Leader | Implementing Technology Solutions
05/05/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Deteriorating Service and Unmet Needs with RapidScale

I used RapidScale for managing my software licenses for Microsoft 365 and DUO, and syncing with Azure. Initially, they seemed to be the best in the business regarding service levels. They were proactive with their services to our servers.

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HQ Location:
Raleigh, NC

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@Rapid_Scale

Who is RapidScale?

Whether refreshing legacy IT systems or launching an app that will reach millions, RapidScale empowers your business with a complete set of private and public cloud solutions to simplify IT and unleash innovation. From Infrastructure as a Service to AI, RapidScale brings you the best portfolio of managed services in the industry, backed by a deep bench of certified experts holding over 400 accreditations. RapidScale has helped hundreds of customers migrate to AWS, Azure, and Google Cloud, while also helping over 2000 customers drive the complexity and administration out of IT. RapidScale makes technology your biggest competitive advantage. For more information, visit http://www.rapidscale.net.

Details

Year Founded
2008