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Qmatic

Show rating breakdown
16 reviews
  • 1 profiles
  • 3 categories
Average star rating
3.7
Serving customers since
1981
Profile Type
Category

Profile Name

Star Rating

4
8
4
1
0

Qmatic Reviews

Review Filters
Profile Name
Star Rating
4
8
4
1
0
RV
Roy V.
11/22/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

decent application, poor customer service, lots of opportunity for improvement/potential

Ability to interface with customers virtually and in person with a customizable user interface, audio, and video.
IA
Isabelle A.
11/19/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

QEC

Most of all, the Qmatic people who are very dedicated to their client and solution. I know the solution for many yers and I have seen its improvement throuhout the years. The integration with our CRM works well.
ES
Eduardo S.
11/18/2024
Validated Reviewer
Review source: Organic

About

Contact

HQ Location:
Mölndal, SE

Social

@qmatic

What is Qmatic?

Qmatic is a global leader in reshaping connections between people and services for truly excellent customer experiences. Working seamlessly with partners all over the world, we provide over billion customer journeys every year, on more than 65,000 systems, in over 1 0 countries and across several sectors such as finance, healthcare, retail and public services. Creating a world where everyone can access the services they need. Corporate headquarters are situated in Mölndal, Sweden with Qmatic sales and service offices in Atlanta, Bocholt, Dubai, Paris, Katwijk, Madrid, and Zaventem. Through smart and future-forward technology, we help our clients create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

Details

Year Founded
1981