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Qmatic

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16 reviews
  • 1 profiles
  • 3 categories
Average star rating
3.7
Serving customers since
1981
Profile Type
Category

Profile Name

Star Rating

4
8
4
1
0

Qmatic Reviews

Review Filters
Profile Name
Star Rating
4
8
4
1
0
DD
Dan D.
11/04/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Using QMatic

Allows us to track and move customers through processing and evaluate time for each processing step.
MC
Moises C.
10/16/2024
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Really Good Tools that help me to provide an excellent on time customer service. Thanks

It keeps me aware of whom needs attention and I can take care of my customer very fast. Thank you for this great producr.
TD
Thien D.
10/03/2024
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Qmatic ticket system

User friendly GUI, more reliable after upgraded to cloud version

About

Contact

HQ Location:
Mölndal, SE

Social

@qmatic

What is Qmatic?

Qmatic is a global leader in reshaping connections between people and services for truly excellent customer experiences. Working seamlessly with partners all over the world, we provide over billion customer journeys every year, on more than 65,000 systems, in over 1 0 countries and across several sectors such as finance, healthcare, retail and public services. Creating a world where everyone can access the services they need. Corporate headquarters are situated in Mölndal, Sweden with Qmatic sales and service offices in Atlanta, Bocholt, Dubai, Paris, Katwijk, Madrid, and Zaventem. Through smart and future-forward technology, we help our clients create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

Details

Year Founded
1981