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ProProfs

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4.4 out of 5 stars
257 reviews
  • 11 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
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Alhena AI

34 reviews

Product Description

Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Shopping Assistant: Turns browsing into buying, offering tailored recommendations, smart FAQs, and well-timed nudges. It provides a conversational, human-like shopping experience from discovery to checkout.

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Profile Name

Star Rating

193
64
8
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
193
64
8
2
2
Kumar S.
KS
Kumar S.
Project Manager- Key Accounts at Machwan Communication & Research
02/14/2018
Validated Reviewer
Review source: Organic

Excellent elearning tool!!

|ProProfs Training Maker
ProProfs LMS is an excellent software application used for creating online training courses. It not only help learners to understand the courses better but also helps the instructor to track the learners’ performances. You can plan, manage, implement and assess the data according to your convenience. With interactive learning, ProProfs LMS aims at delivers highly-engaging and informative content in the form of audios and videos.
Erin K.
EK
Erin K.
PA-S at University of Nebraska Medical Center
12/30/2017
Validated Reviewer
Review source: G2 invite
Incentivized Review

ProProfs Quiz Maker Review

|ProProfs Quiz Maker
I like that you are easily able to create quizzes, flashcards, and post or even sell them online to others. You are able to make the quizzes available to groups of students and see their progress. The layout is very simple and user friendly.
Mark B.
MB
Mark B.
Documentation and Support Specialist at Brainworks Software
11/28/2017
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

In The Early Stages of Testing

|ProProfs Knowledge Base Software
Clean, fast and easy to use, ProProfs is my #1 choice as we evaluate possible Knowledgebase software.

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HQ Location:
Los Angeles, CA

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@ProProfs

What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009