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ProProfs

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4.4 out of 5 stars
257 reviews
  • 11 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
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Alhena AI

34 reviews

Product Description

Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Shopping Assistant: Turns browsing into buying, offering tailored recommendations, smart FAQs, and well-timed nudges. It provides a conversational, human-like shopping experience from discovery to checkout.

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Profile Name

Star Rating

193
64
8
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
193
64
8
2
2
Kimberly H.
KH
Kimberly H.
ICM
05/18/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy ProProfs

|ProProfs Poll Maker
I like that it can be used on mobile devices. When researching a lot of polls services out there do not include mobile devices and that’s what I really needed. It’s easy to use too
Neelam S.
NS
Neelam S.
Assistant Manager at TO THE NEW
05/17/2018
Validated Reviewer
Review source: Organic

Best for providing Effective Employee Training

|ProProfs Training Maker
The training maker is perfect for creating online employee training as it offers handful of features. You can also track employee performance and progress in the real-time.
Lindsey D.
LD
Lindsey D.
Resume Writer at Executive Drafts - Resume Service
05/06/2018
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Functional Project Management Software

|ProProfs Project
The functionality of the software allows information to be tracked and automatically sent to all project team members.

About

Contact

HQ Location:
Los Angeles, CA

Social

@ProProfs

What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009