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ProProfs

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257 reviews
  • 11 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
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HelpSmith

16 reviews

Product Description

HelpSmith is a help authoring tool that you can use to create HTML Help (CHM), Web Help, Printed Manuals, Adobe PDF, and MS Word documents from a single source.

Profile Name

Star Rating

193
64
8
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
193
64
8
2
2
AJ
Arpi J.
04/27/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

An interesting Chat solution for any customer facing website.

The best part we liked about the ProProfs chat is the east with which we can put it on our website. It has changed the life of our agents significantly. We have been able to improve our KPI's post installing this chat solution
Digital M.
DM
Digital M.
SEO Manager at InstaDiet
04/24/2023
Validated Reviewer
Review source: Organic Review from User Profile

Seamless Integrations With Ticketing Tools

ProProfs Knowledge Base integrates beautifully with our ticketing system - Freshdesk. This integration helps us manage our tickets better, as every request raised by customers on the knowledge base, comes directly to our Freshdesk account.
AK
anupama k.
04/22/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Good and easy survey maker

The best part about proprofs is that its so so easy to process basic surveys in it. Hardly any training or preparation needed! Compared to some of its competitors, its also less time consuming.

About

Contact

HQ Location:
Los Angeles, CA

Social

@ProProfs

What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009