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ProProfs

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257 reviews
  • 11 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
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HelpSmith

16 reviews

Product Description

HelpSmith is a help authoring tool that you can use to create HTML Help (CHM), Web Help, Printed Manuals, Adobe PDF, and MS Word documents from a single source.

Profile Name

Star Rating

193
64
8
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
193
64
8
2
2
WJ
will j.
05/29/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

An excellent tool for small and medium sized projects

It is a great tool which has an amazing and beautiful interface that helps you in working with fun. Helps you in managing your tasks and works effectively whether they are assignments or to-do lists. helps you in working and coordinating in a great way.
Cindy W.
CW
Cindy W.
Lead development Representative at Allstate Imaging
04/20/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Easy and quick way to evaluate employees views

I like the ability to customize the surveys to evaluate any portion of the business or employee. I like the scoring system and integration with api's into other compatible domain. Other features I like most now having the platform would be detailed report and analysis that is web based with simple dashboard made to be able to.
Cindy W.
CW
Cindy W.
Lead development Representative at Allstate Imaging
04/11/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Work got almost 50% easier

I like the ticket prioritizing of the platform to help identify most critical issues first that may effect business productivity. I also like the shared inbox allowing me and my counter part team member share the responsibility or addressing agents tickets. I like the mobile interface and abilities along with built in training and ongoing support for users 24/7.

About

Contact

HQ Location:
Los Angeles, CA

Social

@ProProfs

What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009