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ProProfs

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4.4 out of 5 stars
257 reviews
  • 11 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
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Alhena AI

34 reviews

Product Description

Alhena AI (Formerly Gleen) helps eCommerce businesses deliver personalized, omnichannel AI support that scales effortlessly—without compromising brand quality. Our AI is 100% hallucination-free, enhancing every step of the customer journey, from discovery to post-purchase. Alhena AI Support Concierge: Automates 70% of customer inquiries—including order tracking, returns, and basic support—slashing support costs. Complex issues are seamlessly passed to human agents with full context. Alhena AI Shopping Assistant: Turns browsing into buying, offering tailored recommendations, smart FAQs, and well-timed nudges. It provides a conversational, human-like shopping experience from discovery to checkout.

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Profile Name

Star Rating

193
64
8
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
193
64
8
2
2
Danielle W.
DW
Danielle W.
Formal event hairstylist
08/15/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great service

|ProProfs Net Promoter Score
Customer service was awesome How prompt they were willing to take care of my needs
FS
frank s.
office manager
08/14/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

projects and budgets are more profitable with this platform

|ProProfs Project
Perform projects and manage the billing and budgets of each one making my office up to date have been benefits that I have achieved using Project proprofs, the program helps me to delegate many of my responsibilities and tasks, with the achievement of making each follow-up more easy and professional, then I can make the reports and establish better working methods like it
RM
Roberge M.
Sales And Marketing Specialist at PepsiCo
05/30/2019
Validated Reviewer
Verified Current User
Review source: Organic

Easy to use project management software

|ProProfs Project
The dashbaord. It is so simple to access any project and get all the information related to a specific project. The calander also is good.

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HQ Location:
Los Angeles, CA

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@ProProfs

What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009