I get a little obsessed about digging to the bottom of ratings and reviews to try and glean customer insights. Profitero is the perfect tool to stalk your own brand.

I have been a profitero customer in 3 different businesses. They have great robust data in most markets. The partnership goes above and beyond buying data to utilise. Where often eCom teams are small and stretched Profitero provide support on how organizations should build out eCom functions, how to organize to get the most from digital shelf & integrate that into your business processes, thought leadership & supporting you bring the outside in. With their new partnership extending further into media space I only see improved integrations in data between digital & eCommerce. They are a trusted partner and really go above and beyond. The insights that they can provide both with the core product and insights have supported my digital development in numerous businesses and they never lose sight of their core product in the process. The account team are very responsive, supportive and on the whole work to undeerstand your unique challenges. In the time i've used them the onboarding process and category update process has drastically improved. They really want to hear your feedback, always act on the feedback and want to make new solutions you need in your business.

Leaders in data collection. Always looking to improve and innovate. Ultra responsive account team. Looking forward to new features rolling out in 2024.