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Prodigal

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4.9 out of 5 stars
54 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2018
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Prodigal Reviews

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Neeraj M.
NM
Neeraj M.
CEO at KnovaOne
06/01/2020
Validated Reviewer
Verified Current User
Review source: Organic

Smart flexible productive tools

|Prodigal
KnovaOne is a backoffice service provider to contact center and collections industry. We have been using Prodigal for several clients as a tool for analyzing their calls. Their extremely flexible and powerful Voice Analytics tool has been able to help us identify opportunities to train our associates, fix the compliance gaps and increase productivity. We have also tested the chat box and text option where our clients are able to connect with customer in current environment where they are unable to staff due to COVID issues.
Patricia L.
PL
Patricia L.
Quality Assurance Manager at Sequium Asset Solutions, LLC
06/01/2020
Validated Reviewer
Verified Current User
Review source: Organic

Prodigal provides the best of both customer experience and cutting edge technology!

|Prodigal
I really appreciate the customer service that I get from the Prodigal team. The individuals at Prodigal are brilliant, talented, and highly educated -but they are still very easy to talk to and work with. The Prodigal team is punctual, professional, innovative, patient, and most of all they do very well collaborating with me and my leadership team. The service I receive from Prodigal is unparalleled to the experience that I've had with other vendors in the same industry, as they take the time to align with our needs. Also, their platform is very user friendly and provides powerful, useful insights. I would absolutely recommend Prodigal to all of my colleagues as such a software is a game changer, especially in the collections world.
Scott C.
SC
Scott C.
ACA of Boston - Director of Information Technology
05/30/2020
Validated Reviewer
Verified Current User
Review source: Organic

Well developed and easy to use speech analytics application at a good price.

|Prodigal
Very easy to navigate and excellent reporting capabilities. Compatibility with both on-premise and cloud based phone systems is also a big plus!

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HQ Location:
Mountain View, US

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@ProdigalTech

What is Prodigal?

Prodigal maximizes payments for lenders and debt collectors by building dynamic strategies and motivating consumers with highly engaging, personalized treatments.Our advanced genAI has been trained on over 400 million consumer finance conversations, delivering unmatched industry expertise so you can drive record recovery rates. Experience the power of intelligent debt resolution with Prodigal’s AI that pays.Prodigal is headquartered in Mountain View, California, and our global team is on a mission to build the intelligence layer that powers consumer finance. With the backing of domain experts, technology leaders, and top investors, including Accel, Menlo Ventures, and Y-Combinator, Prodigal is poised to become the next iconic vertical SaaS company.

Details

Year Founded
2018