Podium is an easy way to talk with customers who prefer an easy non touch medium of communication and purchase. Most customers respond to to text far more that calls or email. Podiums quote tool is great for sending quick comprehensice complete quotes and the customer gets notified right away. Having sold CRM with integrated texting, This is a complete texting platform. Podium creates more leads and fast sales and for some businesss using the pay tool can be a great benefit to increased sales as well.
I like the automated messages it can send to clients when it's after hours, this allows us to ensure the client knows we aren't just leaving them on read.
Love the connectivity to our customers and prospective clients. We are not always at the store but we always have our phones on us. Our customers love being able to reach out to us at any time. The app is easy to navigate and the seamless integration into The Edge software is great in sending review invites along with other comunications. There is not a single day that goes by we do not use Podium. The biggest return on investment is the reviews. I cannot tell you how many times we have had a new customer walk in and tell us they chose us over our competition becuase of the reiviews on Google and Facebook. Another great asset is the customer support. They are always more than willing to walk you through any issues that may arise.
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HQ Location:
Lehi, UT
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What is Podium?
Podium is a customer interaction platform that uses messaging and automation to help businesses improve their customer engagement, reviews, and local SEO strategies.
With over 2.5 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
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