We use podium to schedule/coordinate deliveries, Customer care and sales. It has been a helpful tool for clients that prefer text

In a day and age where more and more people are comfortable texting and the stigma of professionalism around texting is changing, Podium works as a great tool to organize clients and communication. I can easily see if I have reached out to a client, I can review our past communication and I can quickly get answers from clients while avoiding the time consuming aspect of speaking on the phone. There is still need to create connection through phone calls but there is a large chunk of any interaction that can be handled more effeciently through text.

Podium is a user-friend interface and has many tools that are useful and optimize our patient communications.