The system is fairly easy to use and navigate around.

The customer service from Troy Farnell and the HCM Service Team is what I like the best about PlanSource. They are quick to help respond to any issue we have. Second, would be the product itself. It has improved our payroll, benefits and timekeeping experience, by integrating those functions. The interface is fairly easy to use, once you learn where everything is. The service is the best.

The best feature is the employee interface for open enrollment. Our employees love how simple and easy it is to elect their benefits each year. The system walks you through and makes everything simple and easy to understand, and employees make very few errors. They can enroll in their benefits during open enrollment in five minutes, or less if we turn on passive enrollment.